336427235-3-12-2026-56-AS-EMAN-DSCSU3-20260320141028

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 336427235
Report Date: 03/12/2026
Date Signed: 03/12/2026 02:52:33 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/06/2026 and conducted by Evaluator Hannah Rodgers

PUBLIC

COMPLAINT CONTROL NUMBER: 56-AS-20260306133236

FACILITY NAME:	CORONA RESIDENTIAL CARE CENTER LLC		FACILITY NUMBER:	336427235
ADMINISTRATOR:	AHARON STRIKS		FACILITY TYPE:	740
ADDRESS:	1400 CIRCLE CITY DR		TELEPHONE:	(951) 735-0252
CITY:	CORONA	STATE: CA	ZIP CODE:	92879
CAPACITY:	125	CENSUS: 91	DATE:	03/12/2026
		UNANNOUNCED	TIME BEGAN:	09:15 AM
MET WITH:	Assistant Administrator Maria "Mary" Gonzalez		TIME COMPLETED:	01:30 PM

ALLEGATION(S):

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Staff did not ensure medications were inaccessible to residents.
Staff yelled at residents.
Staff did not ensure the facility was kept clean.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Hannah Rodgers conducted an unannounced complaint visit to initiate and deliver findings regarding the above-mentioned complaint allegations. LPA was greeted by, identified herself to, and explained the purpose of the visit and the basic elements of the complaint with Assistant Administrator Mary Gonzalez.

On March 6, 2026, it was alleged that staff did not ensure medications were inaccessible to residents, staff yelled at residents, and staff did not ensure the facility was kept clean. According to the allegations received, residents who self-administer their medications were storing their medications under their bed and leaving them accessible to other residents, staff yelled at residents in front of everyone, and staff did not clean residents’ bedrooms. The Department’s investigation consisted of an unannounced facility visit, LPA observations, records review, and staff and resident interviews.

[CONTINUED ON LIC9099-C]

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Efren Malagon
LICENSING EVALUATOR NAME: Hannah Rodgers
LICENSING EVALUATOR SIGNATURE:	DATE: 03/12/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 56-AS-20260306133236

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN BERNARDINO ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507

FACILITY NAME: CORONA RESIDENTIAL CARE CENTER LLC	FACILITY NUMBER: 336427235
	VISIT DATE: 03/12/2026

NARRATIVE

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Interviews and review of facility records revealed three (3) residents who are capable of storing and administering their own medications. During LPA’s visit on March 12, 2026, LPA inspected a sample of resident bedrooms, including those who store and administer their own medications. LPA did not observe accessible medications, LPA observed residents’ who stored their own medications to have their medications locked in their closets and inaccessible to other residents. Interviews with residents, staff and LPA’s observations did not reveal that residents’ bedrooms were not cleaned. Interviews with residents and staff did not reveal that staff yell at residents.

Based on LPA observations, interviews, and record review, the investigation did not yield a preponderance of evidence to conclude that staff did not ensure medications were inaccessible to residents, staff yelled at residents, and staff did not ensure the facility was kept clean. Based on the foregoing, the allegations are unsubstantiated. These findings mean that although the allegations may have happened or may be valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. An exit interview was conducted with Assistant Administrator Mary Gonzalez, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.

SUPERVISORS NAME: Efren Malagon
LICENSING EVALUATOR NAME: Hannah Rodgers
LICENSING EVALUATOR SIGNATURE:	DATE: 03/12/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2026

LIC9099 (FAS) - (06/04)

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