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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 340318380
Report Date: 05/23/2025
Date Signed: 05/23/2025 10:38:07 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/22/2025 and conducted by Evaluator Jennifer Velasco
COMPLAINT CONTROL NUMBER: 03-CC-20250522155035
FACILITY NAME:PETER J. SHIELDS ELEMENTARY SCHOOLFACILITY NUMBER:
340318380
ADMINISTRATOR:MORRIS, VERONICAFACILITY TYPE:
850
ADDRESS:10434 GEORGETOWN DRIVETELEPHONE:
(916) 635-5416
CITY:RANCHO CORDOVASTATE: CAZIP CODE:
95670
CAPACITY:24CENSUS: DATE:
05/23/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Jacqueline WyseTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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9
Facility staff yells at child(ren) in care
Day care children are not being accorded dignity in their personal relationships with staff
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jennifer Velasco met with Facility Representative, Jacqueline Wyse (Representative), for the purpose of conducting an unannounced initial complaint investigation inspection pertaining to the above allegation. The purpose of today's inspection was explained. During today's inspection, LPA conducted interviews, observed care, and obtained relevant documentation. LPA observations did not provide corroboration that staff yell at children or fail to accord them dignity. LPA observed staff provide attentive and respectful care to children indoors and outdoors. LPA interviewed children and staff. Witness statements failed to corroboratre the allegations that staff yells at children in care, though both staff and children provided consistent statements that staff use louder voices outside. Witness statements were consistent and failed to corroborate the allegation that staff do not accord children dignity in their personal relationships with staff. Although the allegation(s) may have happened, there is not a preponderance of evidence to prove the allegation; therefore, the allegation is unsubstantiated. Exit interview was conducted and report was reviewed with Facility Representative, Jacqueline Wyse. Appeal rights were provided. Notice of site visit was given and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Jennifer Velasco
LICENSING EVALUATOR SIGNATURE:

DATE: 05/23/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/23/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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