<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 342700012
Report Date: 02/25/2026
Date Signed: 02/25/2026 04:12:14 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/20/2026 and conducted by Evaluator Cassie Yang
COMPLAINT CONTROL NUMBER: 59-AS-20260220130912
FACILITY NAME:TWIN RIVERS AT NATOMASFACILITY NUMBER:
342700012
ADMINISTRATOR:SITA VADAREVUFACILITY TYPE:
740
ADDRESS:421 SAN JUAN ROADTELEPHONE:
(916) 216-3058
CITY:SACRAMENTOSTATE: CAZIP CODE:
95834
CAPACITY:48CENSUS: 40DATE:
02/25/2026
UNANNOUNCEDTIME BEGAN:
02:33 PM
MET WITH:Sita VadarevuTIME COMPLETED:
04:20 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not ensure the residents are served nutritious meals
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On February 25, 2026, Licensing Program Analyst (LPA) Cassie Yang arrived at the facility to conduct an investigation regarding the allegation cited above. LPA met with Administrator and explained the purpose of the visit.

Allegation of: Staff do not ensure the residents are served nutritious meals, the Department conducted interview with Administrator, which revealed that staff do eat the leftover food but do not serve themselves first. It was mentioned by a cook that after dinner was served, residents were able to receive a second round of Sloppy Joes. Once confirmed that all residents were full, leftovers were given to staff. Then shortly afterwards, a resident stated they wanted another Sloppy Joe as well but there was none more. Cook did offer to make resident an alternative meal of grilled cheese which resident accepted. Interview conducted with facility cook revealed that meals at the facility are not for staff unless at the end if there is an overflow.

Please continue LIC 9099-C.
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Anthony Perez
LICENSING EVALUATOR NAME: Cassie Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 02/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 59-AS-20260220130912
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: TWIN RIVERS AT NATOMAS
FACILITY NUMBER: 342700012
VISIT DATE: 02/25/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
 Interview further revealed that alternative meals are offered to residents if they are still hungry. Interview conducted with Administrator Assistant revealed that facility serves meal three times a day, with snack in between. Additionally at the end of night, basic sandwiches are made and stored in the medication room for residents to consume if hungry throughout the night.

File review of facility menu, it reveals facility offers resident breakfast, lunch, and dinner, ensuring the each meal is balanced with protein, carbohydrate, vegetables, and fats. Fruits and vegetables are available daily for residents in care.

Based on information obtained, the allegation is unfounded. The complaint is UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.

Exit interview conducted and report provided.
SUPERVISORS NAME: Anthony Perez
LICENSING EVALUATOR NAME: Cassie Yang
LICENSING EVALUATOR SIGNATURE:

DATE: 02/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2