342700050-3-2-2026-59-AS-LMUZ-DRTPH5-20260303101921

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 342700050
Report Date: 03/02/2026
Date Signed: 03/02/2026 12:42:22 PM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/05/2025 and conducted by Evaluator Lavinia Muscan

COMPLAINT CONTROL NUMBER: 59-AS-20251205150116

FACILITY NAME:	OAKS AT GARFIELD, THE		FACILITY NUMBER:	342700050
ADMINISTRATOR:	MANEV, ATANAS M		FACILITY TYPE:	740
ADDRESS:	3500 GARFIELD AVE		TELEPHONE:	(916) 342-9695
CITY:	CARMICHAEL	STATE: CA	ZIP CODE:	95608
CAPACITY:	6	CENSUS: 6	DATE:	03/02/2026
		UNANNOUNCED	TIME BEGAN:	12:30 PM
MET WITH:	Administrator Atanas Manev		TIME COMPLETED:	01:00 PM

ALLEGATION(S):

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Staff do not feed residents food of good quality.
Staff isolate residents in their rooms.
Staff does not provide residents with activities.
Resident developed pressure injuries while in care.

INVESTIGATION FINDINGS:

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On 3/2/26, Licensing Program Analyst (LPA) Lavinia Muscan arrived at the facility unannounced to deliver complaint findings into the allegations listed above and met with Administrator Atanas Manev.

During the investigation, the Department conducted interviews and reviewed documentation pertinent to the investigation.

The results of the investigation are as follows:

**Report continued on 9099-C**

Unfounded

Estimated Days of Completion:

SUPERVISORS NAME: Laura Munoz
LICENSING EVALUATOR NAME: Lavinia Muscan
LICENSING EVALUATOR SIGNATURE:	DATE: 03/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/02/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 59-AS-20251205150116

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: OAKS AT GARFIELD, THE	FACILITY NUMBER: 342700050
	VISIT DATE: 03/02/2026

NARRATIVE

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Staff do not feed residents food of good quality.
Based on staff interview, three resident interviews (3) and department observation of the kitchen and meal service, the department found that there was an adequate amount of food for the residents. The food appeared to look appetizing and nutritious, sanitation in the kitchen appeared appropriate, residents said food was good, and portions appeared plentiful. Food supplies in facility were adequate to meet the requirements. Currently, there is no evidence to suggest that staff have failed to provide adequate food service or provide it in a timely manner. Therefore, the allegation is UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis.

Staff isolate residents in their rooms.
Staff does not provide residents with activities.
Through the course of the investigation process, CCL conducted interviews, toured the facility, and reviewed records regarding the allegation above. During the investigation, residents and staff interviews indicated that residents are receiving all ADLs, including activities from care staff. Residents indicated that if they need anything staff are there and ready to assist. Residents indicated that all their needs are being met by facility staff and they rarely stay in their rooms. Staff indicated that they have never observed other care staff not providing ADLs or activities to residents in care. Therefore, the above allegation is UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis.

Resident developed pressure injuries while in care.
Through the course of the investigation process, CCL conducted interviews, toured the facility, and reviewed records regarding the allegation above. Based on documentation and interviews, R1 developed a small superficial wound on R1’s back, which was not a pressure injury. The wound resulted from repeated scratching by R1; therefore, the above allegation is UNFOUNDED. A finding of unfounded means that the allegation is false, could not have happened and/or is without a reasonable basis.

Exit interview conducted. Report left with facility.

SUPERVISORS NAME: Laura Munoz
LICENSING EVALUATOR NAME: Lavinia Muscan
LICENSING EVALUATOR SIGNATURE:	DATE: 03/02/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/02/2026

LIC9099 (FAS) - (06/04)

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