<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 342700429
Report Date: 12/17/2025
Date Signed: 12/17/2025 12:55:07 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/01/2025 and conducted by Evaluator Cheyenne Ratajczak
COMPLAINT CONTROL NUMBER: 59-AS-20251001144806
FACILITY NAME:NEW LIFEFACILITY NUMBER:
342700429
ADMINISTRATOR:CUSTURA, VLADFACILITY TYPE:
740
ADDRESS:6307 GRANT AVETELEPHONE:
(916) 285-5302
CITY:CARMICHAELSTATE: CAZIP CODE:
95608
CAPACITY:6CENSUS: 6DATE:
12/17/2025
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Vlad CusturaTIME COMPLETED:
01:05 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff do not ensure the facility is properly maintained
Staff do not prevent resident from selling drugs on the facility premises
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On 12/17/2025, Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced to deliver final findings to a complaint Community Care Licensing (CCL) received on 10/01/2025. LPA met with Administrator Vlad Custura and explained the purpose of the visit.

During the course of the investigation, the Department conducted interviews and walked through the facility

Please continue to LIC9099C…
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Laura Munoz
LICENSING EVALUATOR NAME: Cheyenne Ratajczak
LICENSING EVALUATOR SIGNATURE:

DATE: 12/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/17/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 59-AS-20251001144806
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: NEW LIFE
FACILITY NUMBER: 342700429
VISIT DATE: 12/17/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Allegation: Staff do not ensure the facility is properly maintained – Unfounded  
On 10/07/2025 LPA Ratajczak and Administrator conducted a walkthrough of the facility. The backyard and front yard were both properly maintained. LPA observed the facility to have a pile of debris on the side of the house. Administrator showed proof to LPA that the facility had a scheduled pick up on 10/07/2025. After LPAs visit LPA received a photo confirmation from the administrator that all the debris had been picked up the next morning.
 
Allegation: Staff do not prevent resident from selling drugs on the facility premises- Unfounded  
LPA conducted interviews with facility staff and residents. Administrator does have a designated smoking area in the backyard for those that smoke cigarettes. Additionally, Administrator stated they do have a resident that spends a lot of time in the backyard. This resident has family and friends that come to visit and some days instead of using the front door they will come through the facility side gate. Administrator stated that they will have all visitors using the front door if needed going forward.  

Based on information obtained through interviews, the Department finds the allegation to be UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis.  

Exit interview conducted and a copy of the report was left at the facility. 
SUPERVISORS NAME: Laura Munoz
LICENSING EVALUATOR NAME: Cheyenne Ratajczak
LICENSING EVALUATOR SIGNATURE:

DATE: 12/17/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/17/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2