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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 342700570
Report Date: 12/04/2025
Date Signed: 12/04/2025 06:51:28 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/01/2025 and conducted by Evaluator Cynthia Tamayo
COMPLAINT CONTROL NUMBER: 27-AS-20251201151746
FACILITY NAME:SEN'S CAREGIVINGFACILITY NUMBER:
342700570
ADMINISTRATOR:PRASAD, INDRA SENFACILITY TYPE:
740
ADDRESS:5250 SHORTWAY DRTELEPHONE:
(916) 222-3199
CITY:SACRAMENTOSTATE: CAZIP CODE:
95823
CAPACITY:6CENSUS: 4DATE:
12/04/2025
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Ekshay SenTIME COMPLETED:
04:52 PM
ALLEGATION(S):
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Staff allowed staff to sleep in common areas of the facility.
Staff did not ensure staff coverage documentation accurately reflects the actual hours worked by staff.
INVESTIGATION FINDINGS:
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On 12/5/2025, Licensing Program Analysts (LPA) Cynthia Tamayo made an unannounced inspection to the Sen’s Care giving to open and conclude the investigation of the above allegation and to deliver the findings. LPA Tamayo met with Administrator, Prasad Indra Sen (S1) and Ekshay Sen (S2) Sen, and Parmila Prasad (S3) and together discussed the complaint details.

LPA requested the following records for review:
• LIC 500
• LIC 9020
• LIC 9999

Allegation: Staff allowed staff to sleep in common areas of the facility.
It was alleged that staff allowed staff to sleep in common areas of the facility. The investigation into the above allegation consisted of interviews and record reviews.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Czarrina A Camilon-Lee
LICENSING EVALUATOR NAME: Cynthia Tamayo
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 27-AS-20251201151746
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: SEN'S CAREGIVING
FACILITY NUMBER: 342700570
VISIT DATE: 12/04/2025
NARRATIVE
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S1-S3 stated no staff sleep in the common areas nor have any staff been "live-in staff". S1-S3 stated they decided to have S4 go on a temporary leave due to awaiting their background clearance being resolved via Guardian. S2 stated they spoke with Guardian Operator 91, Jennifer, whom told them it will take a couple of days to update S4's status. LPA interviewed R2 and R3 whom stated they have not seen staff sleep in common areas such as the living room. Based on the interview statements and record review obtained during the investigation process, there is not a preponderance of the evidence to prove that the allegation that staff allowed staff to sleep in common areas of the facility occurred and is unsubstantiated.

Allegation: Staff did not ensure staff coverage documentation accurately reflects the actual hours worked by staff: It was alleged that Staff did not ensure staff coverage documentation accurately reflects the actual hours worked by staff, the investigation into the above allegation consisted of interviews and record reviews.
S1-S3 stated they work variable schedules Monday thru Sunday between 8:00 AM-7:00 PM. S2 stated S4 has not worked at the facility since 12/1/25 but they have not slept at the facility and their hours worked accurately reflects documentation of staff hours worked (LIC 500). Based on the interview statements and record review obtained during the investigation process, there is not a preponderance of the evidence to prove that the alleged violation that staff did not ensure staff coverage documentation accurately reflects the actual hours worked by staff occurred and is unsubstantiated.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. The Department has determined that the allegations that staff allowed staff to sleep in common areas of the facility is unsubstantiated and staff did not ensure staff coverage documentation accurately reflects the actual hours worked by staff, are unsubstantiated but if any additional information is received this complaint can be amended and the finding can be changed.

There are no deficiencies noted or cited per California Code Regulation, TITLE 22. Exit interview was conducted with the facility administrator and a copy of this report was left at the facility.
SUPERVISORS NAME: Czarrina A Camilon-Lee
LICENSING EVALUATOR NAME: Cynthia Tamayo
LICENSING EVALUATOR SIGNATURE:

DATE: 12/04/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/04/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2