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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 342700964
Report Date: 03/10/2025
Date Signed: 03/19/2025 12:44:20 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/13/2025 and conducted by Evaluator Holly Williams
COMPLAINT CONTROL NUMBER: 27-AS-20250113142527
FACILITY NAME:GARDEN OF JOYFACILITY NUMBER:
342700964
ADMINISTRATOR:UWOGHIREN, DRUSILLAFACILITY TYPE:
740
ADDRESS:3908 BRANCH STREETTELEPHONE:
(510) 375-6903
CITY:SACRAMENTOSTATE: CAZIP CODE:
95838
CAPACITY:6CENSUS: 3DATE:
03/10/2025
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Drusilla UwoghirenTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Staff made inappropriate comments towards resident
Staff hit resident
Staff did not ensure resident received privacy
Staff inappropriately punished resident
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Holly Williams made an unannounced visit to amend this compaint investigation due to errors made. LPA Williams rewrote the unsubstatiated report to make the report clear. LPA Williams met with facility administrator Drusilla Uwoghiren and together discussed the investigation details.
This investigation consisted of interviews, observations, and record review. LPA Williams interviewed the administrator, 1 staff member, 3 residents (R1-R3), and the Placement Agent (PA).
Allegation: Staff made inappropriate comments towards resident. It was alleged that a staff member, made
inappropriate remarks to R1. During the course of this investigation LPA conducted interviews and reviewed facility records. Based on staff interviews conducted S1 said that R1 was aggressive and tried to hurt S1. S1 denied ever saying anything inappropriate to R1. It was stated by R2 that R2 heard someone say, “you don’t have any friends, and no one likes you!” to R1. LPA Williams asked if it was a staff
[Continued on 9099-C]
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Czarrina A Camilon-Lee
LICENSING EVALUATOR NAME: Holly Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 03/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/13/2025 and conducted by Evaluator Holly Williams
COMPLAINT CONTROL NUMBER: 27-AS-20250113142527

FACILITY NAME:GARDEN OF JOYFACILITY NUMBER:
342700964
ADMINISTRATOR:UWOGHIREN, DRUSILLAFACILITY TYPE:
740
ADDRESS:3908 BRANCH STREETTELEPHONE:
(510) 375-6903
CITY:SACRAMENTOSTATE: CAZIP CODE:
95838
CAPACITY:6CENSUS: 3DATE:
03/10/2025
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Drusilla UwoghirenTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Unlawful eviction
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA) Holly Williams made an unannounced visit to conclude the investigation of the above allegations and to deliver the findings. LPA Williams met with facility administrator Drusilla Uwoghiren and together discussed the investigation details.

This investigation consisted of interviews, observations, and record review. LPA Williams interviewed 1 staff members, the administrator, 3 residents (R1-R3), and Placement Agent (PA). According to the physicians report that was completed on 1/17/2025 it does reference the aggressive behavior showing that there was a reassessment. LPA Williams gave Uwoghiren a copy of the Title 22 Eviction Procedures.
According to R1 they were not given an eviction notice. The eviction notice was given by Uwoghiren to the PA who was not the responsible party. LPA Williams observed the eviction notice does not include a list of referral agencies that is required in CCR Title 22 Section 87224(d)(1)(B)(1).
[Continued on 9099-C]
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Czarrina A Camilon-Lee
LICENSING EVALUATOR NAME: Holly Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 03/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 27-AS-20250113142527
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: GARDEN OF JOY
FACILITY NUMBER: 342700964
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/10/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
03/18/2025
Section Cited
CCR
87244(d)(1)(B)(1)
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87224(d)(1)(B)(1) Eviction Procedures (d) Resources available to assist in identifying1Referral services that will aid in finding alternative housing.
This requirement was not met as evidenced by:
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Licensee agrees to read the Title 22 eviction procedures and to write a statement stating that the licensee will follow the eviction procedures in Title 22 in the future by POC due date.
Holly.williams@dss.ca.gov
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Based on record review the licensee did not write a legal eviction which poses a potential health, safety and/or personnel rights risk.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Czarrina A Camilon-Lee
LICENSING EVALUATOR NAME: Holly Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 03/10/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2025
LIC9099 (FAS) - (06/04)
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Control Number 27-AS-20250113142527
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: GARDEN OF JOY
FACILITY NUMBER: 342700964
VISIT DATE: 03/10/2025
NARRATIVE
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In an interview, R1 said that they did not receive an eviction notice.

Based on interviews with staff and residents, and based on record review, the above allegation is SUBSTANTIATED. A finding that the complaint allegation is substantiated means that the allegation is valid because the preponderance of evidence standard has been met.

This facility is being cited per 22 CCR Section 87224(d)(1)(B)(1). An exit interview was held with Drusilla Uwoghiren. Appeal rights and a copy of this report were left with Drusilla Uwoghiren.
SUPERVISORS NAME: Czarrina A Camilon-Lee
LICENSING EVALUATOR NAME: Holly Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 03/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 27-AS-20250113142527
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: GARDEN OF JOY
FACILITY NUMBER: 342700964
VISIT DATE: 03/10/2025
NARRATIVE
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member or a resident and R2 said it was a staff member and their name was Lynn. LPA Williams talked to the administrator and the administrator has never heard of a Lynn working there. It was stated by the PA that the PA never heard either the staff members or R1 make inappropriate comments to each other. LPA interviewed R1 and based on the information given R1 does not want the facility to be in trouble for anything and that R1 wants all charges dropped. Based on the information gathered it is unclear if staff members made inappropriate comments towards resident.

Allegation: Staff hit resident
It was alleged that that a staff member hit the resident. During the course of this investigation LPA conducted interviews. Based on staff interviews conducted the administrator Uwoghiren said that they have never hit the resident. S1 said they never hit the resident and that S1 quit because R1 made S1 cry and was aggressive. R2 and R3 said they have never seen any staff hit anyone. In an interview on the telephone PA said that they never saw any abuse. LPA Williams interviewed R1, and they would not talk about it. R1 wanted to drop all charges. Based on the information gathered it is unclear if staff members hit the resident.

Allegation: Staff did not ensure resident received privacy.
It was alleged that staff members did not ensure residents privacy. During the course of this investigation LPA conducted interviews. Based on interviews with staff and residents LPA has not found any evidence that suggests resident did not receive privacy.

Allegation: Staff inappropriately punished resident.
It was alleged that a staff member inappropriately punished resident. During the course of this investigation LPA conducted interviews with staff and residents and no one has seen or heard anyone being punished or treated badly. 3 out 3 residents have not seen or heard anyone getting punished.

Based on interviews, observation, and record review, the above allegations are UNSUBSTANTIATED, which means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

No deficiencies were cited regarding the above allegation. An exit interview was held, and a copy of this report was left with Drusilla Uwoghiren.



SUPERVISORS NAME: Czarrina A Camilon-Lee
LICENSING EVALUATOR NAME: Holly Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 03/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/10/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5