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32 | She stated that on July 10, 2025, at approximately 10:46 PM, she left the facility and returned around 11:56 PM. Upon her return, R1 and other residents informed her that R1 had fallen and was unable to get up. Further investigation revealed that no other care staff were present during this time, leaving the residents unsupervised. As a result, no staff were available to call emergency services. Resident 2 (R2) called EMT, who arrived (exact time unknown) and assisted R1 back into bed. Interviews with six out of six residents confirmed that staff were not present during the incident and that R2 had to call EMT for assistance. Based on observations and statements gathered during the investigation, the LPA was able to corroborate the allegation.
Due to this investigation, the Department finds the allegation to be Substantiated. A finding that the complaint is substantiated means that the allegation is valid because the preponderance of the evidence standard has been met. Deficiency cited on the LIC 9099-D, per Title 22 Regulations. An exit interview was conducted with FDA Williams and a copy of the LIC 9099 report, LIC 9099-D, and appeal rights were given to the facility. |