342701578-1-22-2026-27-AS-CACL-DQLVYC-20260123155055

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 342701578
Report Date: 01/22/2026
Date Signed: 01/22/2026 02:26:11 PM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/04/2025 and conducted by Evaluator Shakaricka Hughes

PUBLIC

COMPLAINT CONTROL NUMBER: 27-AS-20250804104940

FACILITY NAME:	LOVING LEGACY SENIOR CARE II		FACILITY NUMBER:	342701578
ADMINISTRATOR:	BANUVE, VENIANA		FACILITY TYPE:	740
ADDRESS:	6532 RANCHO GRANDE WAY		TELEPHONE:	(279) 229-7719
CITY:	SACRAMENTO	STATE: CA	ZIP CODE:	95828
CAPACITY:	6	CENSUS: 5	DATE:	01/22/2026
		UNANNOUNCED	TIME BEGAN:	01:42 PM
MET WITH:	Facility Staff: Enesi Yavala		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

Staff financially abused resident.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

On 01/22/2026 at 1:30 PM, Licensing Program Analyst (LPA) Shakaricka Hughes arrived unannounced to this facility to conduct a complaint visit. LPA met with the facility staff Enesi Yavala and explained the purpose of the visit. The purpose of this visit is to deliver complaint findings for the allegation above. The current census is 5. A brief interview with conducted with Enesi.

Allegation: Staff financially abused resident
It was alleged that staff financially abused a resident. This investigation consisted of interview with the reporting party, the facility administrator and records review. On 08/20/2025, the Dept conducted an interview with the reporting party who reported that resident (R1) was taken to the bank to withdraw $9000.00. An interview with the facility administrator reflected that on 9/1/2025 resident R1 was assisted by the administrator to go to the bank, where R1 received a check in the amount of $8,415.00. The administrator stated that the funds were requested to cover R1’s unpaid board and care charges.
Continuation 9099-C

Unfounded

Estimated Days of Completion:

SUPERVISORS NAME: Czarrina A Camilon-Lee
LICENSING EVALUATOR NAME: Shakaricka Hughes
LICENSING EVALUATOR SIGNATURE:	DATE: 01/22/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/22/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 2

Control Number 27-AS-20250804104940

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: LOVING LEGACY SENIOR CARE II	FACILITY NUMBER: 342701578
	VISIT DATE: 01/22/2026

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

On 9/26/2025 the Dept, reviewed R1’s financial transactions records, which indicated that R1 was not overcharged for board and care services during the applicable audit period of 07/08/2025 through 09/05/2025. Records review further indicated that the facility underwent a change of ownership in July 2025, with new ownership effective July 07, 2025. Due to the prior facility no longer being in operation, it could not be determined whether any overpayments were made before the change of ownership. This agency has investigated the complaint alleging that staff financially abused a resident. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and is without a reasonable basis.

SUPERVISORS NAME: Czarrina A Camilon-Lee
LICENSING EVALUATOR NAME: Shakaricka Hughes
LICENSING EVALUATOR SIGNATURE:	DATE: 01/22/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/22/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 2