<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343600871
Report Date: 08/16/2021
Date Signed: 08/25/2021 12:10:22 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/22/2021 and conducted by Evaluator Jan Hoshida
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20210622084950
FACILITY NAME:LA PETITE ACADEMY - RANCHO CORDOVAFACILITY NUMBER:
343600871
ADMINISTRATOR:DEJARDINE, MICHELLEFACILITY TYPE:
850
ADDRESS:11378 COLOMA ROADTELEPHONE:
(916) 638-5423
CITY:RANCHO CORDOVASTATE: CAZIP CODE:
95670
CAPACITY:76CENSUS: 27DATE:
08/16/2021
UNANNOUNCEDTIME BEGAN:
02:25 PM
MET WITH:Heather Hatfield and Noelly GarnicaTIME COMPLETED:
04:15 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Personal rights: Staff yelled at day care child.
Neglect/Lack of Supervision: Staff allowed child to leave classroom without a teacher.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
**NOTE: This is an Amended Report**

On Wednesday, 08/25/2021 at 11:40pm, Licensing Program Analyst (LPA) Jan Hoshida made an unannounced inspection of the facility and met with Acting Director Heather Hatfield and Assistant Director Noelly Garnica to amend the report that was originally delivered on 08/16/2021 to deliver findings and conclude the complaint investigation of the above allegations. Upon arrival, LPA observed 27 children supervised by three staff.

It was alleged that staff yelled at day care child and staff allowed child to leave classroom without a teacher. During the investigation, LPA conducted a health and safety inspection of the facility, conducted interviews with pertinent parties, obtained documents, and observed routines among children and staff.

REPORT CONTINUED ON NEXT PAGE
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mayorga
LICENSING EVALUATOR NAME: Jan Hoshida
LICENSING EVALUATOR SIGNATURE:

DATE: 08/25/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20210622084950
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: LA PETITE ACADEMY - RANCHO CORDOVA
FACILITY NUMBER: 343600871
VISIT DATE: 08/16/2021
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
The complaint stated that staff yelled at a child during nap time because the child would not go to sleep. In addition, the complaint stated that a child left the classroom without a teacher and did not have appropriate supervision.

Staff stated that when they speak to the children, they use firm tones, but do not yell at the children. Staff stated that if a child does not want to nap, they can choose to do a quiet activity on their mat and rest if they don’t bother the other children. Staff stated that in the situation where a child left the classroom, there was another teacher outside and the child was never out of supervision.

Four out of five adult guardians interviewed did not express complaints or concerns regarding the supervision or discipline that their children receive. Four out of five adult guardians interviewed were happy with the care that their children receive at the facility.

Due to conflicting information obtained through interviews and documentation, LPA was unable to determine if a violation occurred.

Based on the investigation conducted, although the allegations may have happened or are valid, there is not a preponderance of the evidence to prove that the alleged violations occurred. As a result, the allegations are UNSUBSTANTIATED.

Report reviewed with Acting Director and Assistant Director and copies were provided. Notice of Site Visit was issued and Acting Director and Assistant Director understands that it must remain posted for 30 days. Appeal Rights were also provided and discussed.
SUPERVISORS NAME: Maria Mayorga
LICENSING EVALUATOR NAME: Jan Hoshida
LICENSING EVALUATOR SIGNATURE:

DATE: 08/25/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/25/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2