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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343601111
Report Date: 11/18/2021
Date Signed: 11/18/2021 09:55:36 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/11/2021 and conducted by Evaluator Kelly Ferrara
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20211011151150
FACILITY NAME:ACTION DAY LEARNING CENTERFACILITY NUMBER:
343601111
ADMINISTRATOR:CAMPBELL, JOYCEFACILITY TYPE:
850
ADDRESS:400 STAFFORD STREETTELEPHONE:
(916) 985-0976
CITY:FOLSOMSTATE: CAZIP CODE:
95630
CAPACITY:48CENSUS: 21DATE:
11/18/2021
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Rhonda ShortTIME COMPLETED:
10:30 AM
ALLEGATION(S):
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Staff are not following procedures to prevent COVID-19
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Kelly Ferrara conducted a follow up complaint inspection and met with Director Rhonda Short. LPA observed a current census of 21 preschool children in care with three staff. During the investigation, LPA Ferrara interviewed the Director, Assistant Director, staff, reviewed documentation, and made observations.
At the initial inspection, LPA observed two out of 23 total children were wearing a mask. Director stated that the staff attempt to encourage children to wear a mask, however they end up finding them on the ground. LPA learned that Staff #1 had tested negative for Covid-19, but then was allowed to be present at the facility for the following two days despite telling management that they did not feel well. LPA reviewed the facility’s Covid-19 protocol which states that if an employee has any Covid symptoms, they are not to report to work and must contact Joyce Campbell immediately. Based on information from interviews, this protocol was not followed. Director stated that Staff #1 took a second test which was positive for Covid-19. Director learned of the positive result but did not inform the parents until two days later via a note on the center door. During today’s inspection, LPA observed three out of 21 total children were wearing a mask.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Maria Mayorga
LICENSING EVALUATOR NAME: Kelly Ferrara
LICENSING EVALUATOR SIGNATURE:

DATE: 11/18/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20211011151150
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: ACTION DAY LEARNING CENTER
FACILITY NUMBER: 343601111
VISIT DATE: 11/18/2021
NARRATIVE
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Based on the evidence obtained, the allegation is substantiated, meaning that the preponderance of evidence standard has been met. Exit interview was conducted and a copy of this report and Notice of Site was provided.
SUPERVISORS NAME: Maria Mayorga
LICENSING EVALUATOR NAME: Kelly Ferrara
LICENSING EVALUATOR SIGNATURE:

DATE: 11/18/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2