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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343601779
Report Date: 06/02/2026
Date Signed: 06/02/2026 12:55:35 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/24/2026 and conducted by Evaluator Amanda Sutter
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260324215133
FACILITY NAME:SETA - HILLSDALE AVENUE HEAD STARTFACILITY NUMBER:
343601779
ADMINISTRATOR:DAVID HUGHESFACILITY TYPE:
850
ADDRESS:5665 HILLSDALE BLVD.TELEPHONE:
(916) 263-1031
CITY:NORTH HIGHLANDSSTATE: CAZIP CODE:
95842
CAPACITY:80CENSUS: 46DATE:
06/02/2026
UNANNOUNCEDTIME BEGAN:
10:25 AM
MET WITH:Linda De La MoraTIME COMPLETED:
01:15 PM
ALLEGATION(S):
1
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9
Staff humiliated a daycare child.
Staff demonstrated inappropriate forms of discipline towards a daycare child.
INVESTIGATION FINDINGS:
1
2
3
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5
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7
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9
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13
On 6/2/2026, Licensing Program Analysts (LPAs) Amanda Sutter and Mandie Goodwin met with Program Officer Linda De La Mora to deliver findings regarding the above allegations. Upon arrival, LPAs observed 46 preschool children supervised by 8 staff and 14 toddlers supervised by 4 staff.

LPAs conducted interviews and made observations at the facility. On 6/2/2026, during transition time from outside to inside, LPAs observed a child stand on top of a table and kick a box of books. Staff asked the child what was wrong in a measured tone, and told him that his behavior was not safe. Staff helped the child off the table. Inside, LPAs observed staff with children at circle time. LPAs observed a child rolling around on the carpet while staff was singing. Staff ignored the behavior and continued with circle time. In interviews, LPAs did not learn of any incidents when staff spoke inappropriately to children or demonstrated inappropriate forms of discipline toward daycare children. The allegations are determined to be UNSUBSTANTIATED, meaning that although the allegations may have happened or are valid, there is not a preponderance of evidence to prove it. An exit interview was conducted. Appeal rights were provided. A notice of site visit was provided and shall remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Amanda Sutter
LICENSING EVALUATOR SIGNATURE:

DATE: 06/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/02/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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