343602985-8-19-2022-03-CC-NDUY-CHRKLQ-20220829080016

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343602985
Report Date: 08/19/2022
Date Signed: 08/19/2022 02:31:32 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/15/2022 and conducted by Evaluator Jennifer Velasco

COMPLAINT CONTROL NUMBER: 03-CC-20220815115831

FACILITY NAME:	KINDERCARE LEARNING CENTER - VEHICLE (INF)		FACILITY NUMBER:	343602985
ADMINISTRATOR:	SILVA, STEPHANIE		FACILITY TYPE:	830
ADDRESS:	2329 VEHICLE DRIVE		TELEPHONE:	(916) 635-5700
CITY:	RANCHO CORDOVA	STATE: CA	ZIP CODE:	95670
CAPACITY:	36	CENSUS: 18	DATE:	08/19/2022
		UNANNOUNCED	TIME BEGAN:	08:30 AM
MET WITH:	Carrie Robinson		TIME COMPLETED:	01:00 PM

ALLEGATION(S):

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Unqualified staff providing care for daycare children.

INVESTIGATION FINDINGS:

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An unannounced initial complaint investigation inspection was conducted by Licensing Program Analyst Jennifer Velasco (LPA), who met with Director Carrie Robinson (D1). It has been alleged that facility staff who lack the required education are providing care to infants without supervision by a fully qualified teacher; specifically, staff who are not qualified as teachers are providing care to infants without the supervision of a fully qualified teacher. D1 denied the allegation and stated there is always a fully qualified teacher with all required units, including infant units, in each infant classroom and often two or even three fully qualified teachers with infant units in each of the two infant classrooms.
During today’s inspection, LPA toured the facility, conducted interviews, reviewed facility documents, and observed six classroom staff providing care to 18 children. During the investigation, LPA toured the facility, observed facility staff provide care to children, conducted witness interviews, and requested and reviewed pertinent documents and materials. Witness statements, document reviews, and LPA observation failed to corroborate the allegation that unqualified staff provide care to infants. Based on interviews and facility documents, the preponderance of evidence standard has not been met; therefore, the above allegation is found to be UNSUBSTANTIATED. This report was reviewed and discussed with D1. Appeal Rights were provided and exit interview was conducted. All licensing reports
are public information and must be made available upon request for at least three years. D1 was provided with a Notice of Site Visit (NOS) to be posted in the facility for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Jennifer Velasco
LICENSING EVALUATOR SIGNATURE:	DATE: 08/19/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/19/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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