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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343603019
Report Date: 08/31/2023
Date Signed: 08/31/2023 03:07:21 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/16/2023 and conducted by Evaluator Michelle Perez
COMPLAINT CONTROL NUMBER: 03-CC-20230816145055
FACILITY NAME:KINDERCARE LEARNING CENTER - PURSLANE (PS)FACILITY NUMBER:
343603019
ADMINISTRATOR:PAMELA DEETSFACILITY TYPE:
850
ADDRESS:6825 PURSLANE WAYTELEPHONE:
(916) 723-9696
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95621
CAPACITY:92CENSUS: 36DATE:
08/31/2023
UNANNOUNCEDTIME BEGAN:
02:30 PM
MET WITH:Nichole Sneed TIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Personal Rights-:
Staff handled day care children in rough manner

Supervision:
Staff left children unsupervised on changing table
INVESTIGATION FINDINGS:
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On August 31, 2023 at approximately 2:30 PM, Licensing Program Analyst (LPA) Michelle Perez met with Director Nichole Sneed. Upon arrival, LPA observed 36 children in care with 5 teachers supervising.

LPA investigated the allegations through a series of interviews with the acting director, and teachers. It was alleged that a teacher in one of the preschool classrooms (teacher #1), was said to have handled children in a rough manner. Futher it was alleged that teacher #1, left a child unsupervised on a changing table. During various interviews with staff, LPA found that teacher #1, in the preschool classroom, did handle multiple children in a rough manner. It was stated that teacher #1 dropped a child on their bottom, instead of placing them on the floor to sit down, causing pain to a child. Further, LPA found that teacher #1 did leave a child unattended on the changing table, through their own admission, when reaching for baby wipes.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Michelle Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/30/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 03-CC-20230816145055
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: KINDERCARE LEARNING CENTER - PURSLANE (PS)
FACILITY NUMBER: 343603019
VISIT DATE: 08/31/2023
NARRATIVE
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Based on information obtained during the investigation, the above-mentioned allegations are SUBSTANTIATED, meaning that the allegations are valid due to the preponderance of the evidence standard being met.


Title 22 deficiencies were cited on today's inspection on 9099-D. A notice of site visit was given and must remain posted for 30 days. Exit interview conducted with licensee.

Facility must post this report for 30-days and have all guardians of enrolled children, sign the LIC 9224, acknowledging the report, from the date of this report and for the next 12- months. This includes all new incoming families.
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Michelle Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/30/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 4
Control Number 03-CC-20230816145055
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: KINDERCARE LEARNING CENTER - PURSLANE (PS)
FACILITY NUMBER: 343603019
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/31/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
09/01/2023
Section Cited
CCR
101223(a)(3)
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To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing
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Teacher is no longer employed. Training has been completed on 8/21/23 with personal rights, positive child guidance, supervision, chain of command.
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This requirement was not met as evidenced by;

LPA found through interviews, that a child was hurt, when dropped onto their bottom, when being put in a seated position.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Michelle Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/30/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 4
Control Number 03-CC-20230816145055
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: KINDERCARE LEARNING CENTER - PURSLANE (PS)
FACILITY NUMBER: 343603019
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/31/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
09/01/2023
Section Cited
CCR
101229(a)(1)
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The licensee shall provide care and supervision as necessary to meet the children's needs.
The licensee shall provide care and supervision as necessary to meet the children's needs.
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Employee no longer employeed. Training was provided on 8/21/23, which included supervision of children.
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This requirement was not evidenced by:
LPA found through interviews of staff that a child was left unattended while on the changing table. Teacher #1, admitted to leaving a child unattended.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Michelle Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 08/30/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/30/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 4