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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343603019
Report Date: 01/14/2025
Date Signed: 01/14/2025 02:27:21 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/14/2024 and conducted by Evaluator Michelle Perez
COMPLAINT CONTROL NUMBER: 03-CC-20241114102347
FACILITY NAME:KINDERCARE LEARNING CENTER - PURSLANE (PS)FACILITY NUMBER:
343603019
ADMINISTRATOR:SNEED, NICHOLEFACILITY TYPE:
850
ADDRESS:6825 PURSLANE WAYTELEPHONE:
(916) 723-9696
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95621
CAPACITY:92CENSUS: 51DATE:
01/14/2025
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Lucias VargasTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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9
comingling
INVESTIGATION FINDINGS:
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13
THIS AN AMENDED REPORT***

On 1/14/25, Licensing Program Analyst (LPA), Michelle Perez, conducted a visit to close a complaint investigation. Upon arrival there were 51 children, supervised by 04 staff in various classrooms during naptime.

The complaint alleges,that staff are co-mingling children. LPA investigated the complaint allegations through interviews with staff, director, co-director and guardians. LPA also obtained relevant documentation that provided which staff and children were in specific classrooms. After reviewing all of the information, LPA found that the center had been co-mingling school aged and preschool, only during the first and last hour of each day, and was under the impression they had an approved waiver. LPA researched the facility file and found that although a waiver may have been requested approximately 6-years ago, there was no approved waiver on file. LPA advised the director to request a waiver for comingling.
Based on LPAs observations and interviews, which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation was found to be substantiated. Violation is cited on 809D

This report was reviewed with Nichole Sneed and a notice of site visit was provided. The site visit will be posted for 30 days.


Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Michelle Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/14/2024 and conducted by Evaluator Michelle Perez
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20241114102347

FACILITY NAME:KINDERCARE LEARNING CENTER - PURSLANE (PS)FACILITY NUMBER:
343603019
ADMINISTRATOR:SNEED, NICHOLEFACILITY TYPE:
850
ADDRESS:6825 PURSLANE WAYTELEPHONE:
(916) 723-9696
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95621
CAPACITY:92CENSUS: 51DATE:
01/14/2025
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:TIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
ratio
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
AMENDED REPORT*** THERE IS NO CHANGE IN FINDINGS

On 1/14/25 Licensing Program Analyst (LPA), Michelle Perez, conducted a visit to close a complaint investigation. Upon arrival there were 51 children, supervised by 4 staff in various classrooms during naptime.

The complaint alleges, the daycare is out of ratio. LPA investigated the complaint allegations through interviews with staff, director, co-director and guardians. LPA also obtained relevant documentation that provided which staff and children were in specific classrooms. After reviewing all of the information, LPA could not corroborate the allegations.

Although the allegation may have happened, or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

This report was reviewed with Nichole Sneed and a notice of site visit was provided. The site visit will be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Michelle Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/10/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 03-CC-20241114102347
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: KINDERCARE LEARNING CENTER - PURSLANE (PS)
FACILITY NUMBER: 343603019
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/14/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
01/17/2025
Section Cited
CCR
101161(a)
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101161 Limitations on Capacity (a) A licensee shall not operate a child care center beyond the conditions and limitations specified on the license... This requirement was not met as evidenced by:
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A waiver was submitted and approved to allow for co-mingling first and last hour of each day
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Based on interview, the licensee did not comply with the section cited above as staff stated that the children have been comingled without a waiver, which poses/posed a potential health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Michelle Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 01/14/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3