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13 | An announced inspection was conducted today by Licensing Program Analyst Owens. LPA met with Assistant Director, Kristen Elliott and Area Manager, Rosy Tichauer. The purpose of the inspection is for LPA Owens to review video footage of an incident and to close a complaint investigation that was originally opened on June 7, 2021.
Based on review of video footage and interviews conducted an incident did occur, however there was not a preponderance of evidence to support the allegation therefore, this complainant is unsubstantiated.
An exit interview was conducted. Appeal rights were given at time of inspection and explained to the licensee.
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