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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343606582
Report Date: 05/07/2025
Date Signed: 05/07/2025 01:54:27 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/02/2025 and conducted by Evaluator Michelle Perez
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20250502134022
FACILITY NAME:LA PETITE ACADEMY CITRUS HEIGHTSFACILITY NUMBER:
343606582
ADMINISTRATOR:JENKINS, JULIEFACILITY TYPE:
830
ADDRESS:8008 OLD AUBURN RD.TELEPHONE:
(916) 723-3094
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95610
CAPACITY:24CENSUS: 11DATE:
05/07/2025
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Robin RivasTIME COMPLETED:
02:20 PM
ALLEGATION(S):
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Personal Rights- Staff did not prevent a day-care child from biting another child in care.
INVESTIGATION FINDINGS:
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On 5/7/2025- Licensing Program Analyst (LPA), Michelle Perez met with director, Robin Rivas for the purpose of a complaint investigation.Upon arrival there were 11 infant toddlers, in the toddler room, with four staff (3 fully qualified and one assistant).

The allegation of staff did not prevent a day-care child from biting another child in care, was investigated through interviews with staff and director and obtaining relevant documents from childrens files. Staff confirmed that children in the toddler room do bite eachother often enough, through learned behavior. Staff try to mitigate the biting through redirection and supervision. Due to the information obtained, LPA determined that personal rights of some children are violated with repeat biting incidents.

The preponderance of evidence standard has been met, therefore the above allegation have been SUBSTANTIATED. California Code of Regulations are being cited on 9099-D
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Michelle Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20250502134022
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: LA PETITE ACADEMY CITRUS HEIGHTS
FACILITY NUMBER: 343606582
VISIT DATE: 05/07/2025
NARRATIVE
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Licensee must post this report for 30 days in a visible area for parents/guardians to read. Parents/Guardians must acknowledge the report through the signing of the LIC 9224, Acknowledgement of Receipt of Licensing Reports. All new parents/guardians who are enrolled, must sign the LIC 9224 for the next 12 months from this date of May 7, 2025 until May 7, 2026.

This report was reviewed with the licensee.

A notice of site visit was provided and posted for 30 days.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Michelle Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 03-CC-20250502134022
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: LA PETITE ACADEMY CITRUS HEIGHTS
FACILITY NUMBER: 343606582
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/07/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Deficiency Dismissed
Type A
05/08/2025
Section Cited
CCR
101223(a)(2)
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Personal Rights- The licensee shall ensure that each child is accorded the following personal rights. To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs
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Director to put a plan in place working with parents to minimize biting in facility, and will submit the draft plan to LPA.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Michelle Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3