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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343609289
Report Date: 10/19/2021
Date Signed: 10/19/2021 11:11:45 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/13/2021 and conducted by Evaluator Karyn Guerra
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20211013140044
FACILITY NAME:ANGELS IN ACTION LEARNING CENTERFACILITY NUMBER:
343609289
ADMINISTRATOR:MADDY, ELIZABETHFACILITY TYPE:
850
ADDRESS:7998 OLD AUBURN RD.TELEPHONE:
(916) 723-2633
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95610
CAPACITY:72CENSUS: 42DATE:
10/19/2021
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Elizabeth MaddyTIME COMPLETED:
11:30 AM
ALLEGATION(S):
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Children are not wearing face coverings indoors
INVESTIGATION FINDINGS:
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At 10:00 a.m. on Tuesday, October 19th, 2021, Licensing Program Analyst (LPA) Karyn Guerra met with Licensee, Elizabeth Maddy, for the purpose of a complaint inspection and to deliver findings. A risk assessment for COVID-19 was conducted via telephone prior to entry into the facility. LPA observed a census of 42 preschool children supervised by 6 staff. It was alleged that children are not wearing face coverings indoors. LPA conducted interviews and made observations. LPA observed preschool children indoors sitting in circle and at tables. Children were not observed to be wearing face coverings. Licensee stated that last they understood, masks were recommended for children but not required. Licensee stated that they have notified families that children do not have to wear a mask. Licensee stated that they notify newly enrolled families that if they want their child to wear a mask, they can. Licensee stated that they will provide notification to parents about face covering requirements.

Report continued on 9099-C.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Karyn Guerra
LICENSING EVALUATOR SIGNATURE:

DATE: 10/19/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/19/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20211013140044
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: ANGELS IN ACTION LEARNING CENTER
FACILITY NUMBER: 343609289
VISIT DATE: 10/19/2021
NARRATIVE
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The preponderance of evidence standard has been met, and the allegation is substantiated. Technical assistance was conducted to review COVID-19 policies regarding face covering requirements in a child care setting. An exit interview was conducted and a notice of site visit and appeal rights were provided. Notice of site visit shall remain posted for a period of 30 days for parental review.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Karyn Guerra
LICENSING EVALUATOR SIGNATURE:

DATE: 10/19/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/19/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2