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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343610254
Report Date: 09/30/2021
Date Signed: 09/30/2021 11:50:29 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/30/2021 and conducted by Evaluator Christopher Bello
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20210730164202
FACILITY NAME:CADENCE EDUCATION, LLC - SKYLANDFACILITY NUMBER:
343610254
ADMINISTRATOR:PATTEN, MARYFACILITY TYPE:
850
ADDRESS:4110 SKYLAND COURTTELEPHONE:
(916) 725-0302
CITY:ANTELOPESTATE: CAZIP CODE:
95843
CAPACITY:164CENSUS: 32DATE:
09/30/2021
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Mary PattenTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Facility has mold and pests
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Christopher Bello arrived at the facility at approximately 9:00am and met with Director Mary Patten to close a complaint investigation, regarding the above allegation. LPA began a tour of the facility at approximately 9:10am. Upon arrival, LPA observed six infants with two teachers. During the investigation LPA made observations, conducted interviews and gathered documents pertaining to the investigation. It was alleged that the facility has mold in the facility and cockroaches. Observations made on 8/9/21 and 9/30/21 corroborated the allegation. Director stated that they have a contract with a Pest Control Company that comes to the facility monthly. Director also stated that they had renovated the kitchen and removed the mold from the facility. LPA notified the director to notify the Department prior to any changes to the facility. Based on LPA’s investigation the preponderance of evidence standard has been met, therefore, the above allegation is found to be SUBSTANTIATED.
Title 22 deficiencies are cited on the subsequent page of this report. Appeal Rights were provided, and an exit interview was conducted. A Notice of Site Visit was posted and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Roxana Saravia
LICENSING EVALUATOR NAME: Christopher Bello
LICENSING EVALUATOR SIGNATURE:

DATE: 09/30/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/30/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/30/2021 and conducted by Evaluator Christopher Bello
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20210730164202

FACILITY NAME:CADENCE EDUCATION, LLC - SKYLANDFACILITY NUMBER:
343610254
ADMINISTRATOR:PATTEN, MARYFACILITY TYPE:
850
ADDRESS:4110 SKYLAND COURTTELEPHONE:
(916) 725-0302
CITY:ANTELOPESTATE: CAZIP CODE:
95843
CAPACITY:164CENSUS: 32DATE:
09/30/2021
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Mary PattenTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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9
Facility is not providing adequate food service
Staff do not follow children's admision agreements
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Christopher Bello arrived at the facility at approximately 9:00am and met with Director Mary Patten to close a complaint investigation, regarding the above allegations. LPA began a tour of the facility at approximately 9:10am. Upon arrival, LPA observed six infants with two teachers. During the investigation LPA made observations, conducted interviews and gathered documents pertaining to the investigation. It was alleged that staff were not being sanitary when preparing the children’s food. Observations and Staff interviews and did not corroborate the allegation. The director stated that due to the renovations to the kitchen they have modified their menu for the children until the kitchen renovations are completed. It was also alleged that staff did not follow the children’s admissions agreement regarding termination of care. Staff interviews and documents did not corroborate the allegation. The Director stated they follow the Children’s Admission Agreement and that their Employee handbook justifies the termination of care for the child. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are Unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Roxana Saravia
LICENSING EVALUATOR NAME: Christopher Bello
LICENSING EVALUATOR SIGNATURE:

DATE: 09/30/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/30/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 03-CC-20210730164202
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

FACILITY NAME: CADENCE EDUCATION, LLC - SKYLAND
FACILITY NUMBER: 343610254
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/30/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
10/01/2021
Section Cited
CCR
101238(a)
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The childcare center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors. This requirement was not met by evidence: LPA observed dead roaches and mold in the facility. This is considered as a potential
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Director stated that they have a contract with Orkin Pest Control Company and they treat the facility once a month. Director also stated that they hired a company to renovate their kitchen and to remove the mold from the facility.
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risk to the children in care.
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LPA cleared the deficiency.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Roxana Saravia
LICENSING EVALUATOR NAME: Christopher Bello
LICENSING EVALUATOR SIGNATURE:

DATE: 09/30/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/30/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3