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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343610254
Report Date: 03/13/2025
Date Signed: 03/13/2025 03:59:40 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/06/2025 and conducted by Evaluator Loraine Perez
COMPLAINT CONTROL NUMBER: 03-CC-20250206111734
FACILITY NAME:CADENCE EDUCATION LLC - SKYLANDFACILITY NUMBER:
343610254
ADMINISTRATOR:MARY PATTENFACILITY TYPE:
850
ADDRESS:4110 SKYLAND COURTTELEPHONE:
(916) 725-0302
CITY:ANTELOPESTATE: CAZIP CODE:
95843
CAPACITY:164CENSUS: 59DATE:
03/13/2025
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Mary PattenTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Staff do not ensure the sign in, sign out policy is being followed.
Staff do not ensure facility is kept free of mal odors.
Staff do not ensure the facility is kept in clean sanitary conditions for children in care.

INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Loraine Perez met with Director Mary Patten (Director), for the purpose of conducting an unannounced complaint investigation inspection to deliver findings to the above allegations. The purpose of today's inspection was explained to Director. It is alleged that staff do not ensure the sign in, sign out policy is being followed, staff do not ensure facility is kept free of mal odors,
and staff do not ensure the facility is kept in clean sanitary conditions for children in care. Present today there were 13 staff providing supervision to 59 children throughout the preschool program.
LPA conducted interviews, observed care, and obtained relevant documentation
Based on LPA observation/ witness statements, and record review, the facility uses electronic sign in/out system but does not offer a paper format when the electronic system is not working. From observation there is an odor within the toddler classroom. There is a fan within the bathroom that is in need of maintainence. From observation there are toys, equipment, and shelves that have dark spots and are darker in color due to the collection of dirt or spilled foods.
The preponderance of evidence standard has been met, therefore the above allegations are SUBSTANTIATED. Title 22 deficiencies are being cited on LIC 9099D. Exit interview was conducted and report was reviewed with Director Mary Patten. Appeal rights were provided. Notice of site visit was given and must remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Loraine Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/06/2025 and conducted by Evaluator Loraine Perez
COMPLAINT CONTROL NUMBER: 03-CC-20250206111734

FACILITY NAME:CADENCE EDUCATION LLC - SKYLANDFACILITY NUMBER:
343610254
ADMINISTRATOR:MARY PATTENFACILITY TYPE:
850
ADDRESS:4110 SKYLAND COURTTELEPHONE:
(916) 725-0302
CITY:ANTELOPESTATE: CAZIP CODE:
95843
CAPACITY:164CENSUS: 59DATE:
03/13/2025
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Mary PattenTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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2
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9
Staff do not speak to children in an appropriate manner
Staff do not ensure children are kept clean and dry at all times.
Staff do not ensure children are isolated when showing symptoms of illness
Staff do not ensure parents are contacted when children are showing symptoms of illness
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Loraine Perez met with Director Mary Patten (Director), for the purpose of conducting an unannounced complaint investigation inspection to deliver findings pertaining to the above allegation. The purpose of today's inspection was explained to Director It is alleged that staff do not speak to children in an appropriate manner,staff do not ensure children are kept clean and dry at all times, staff do not ensure children are isolated when showing symptoms of illness, staff do not ensure parents are contacted when children are showing symptoms of illness. Present today there were 13 staff providing supervision to 59 children throughout the preschool program.
LPA conducted interviews, observed care, and obtained relevant documentation. Witness statements, LPA observations, and document reviews failed to corroborate the allegations. From interviews there was not confirmation that staff speak to children in an inappropriate manner. From record review and statement it could not be confirmed that children are not kept clean and dry at all times. The center uses multipule modes of communication to inform families regarding the illness policy, symptoms that would require a child to stay home, and to notify if a child becomes ill during their time in care.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Loraine Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 03-CC-20250206111734
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: CADENCE EDUCATION LLC - SKYLAND
FACILITY NUMBER: 343610254
VISIT DATE: 03/13/2025
NARRATIVE
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Although the allegation may have happened, there is not a preponderance of evidence to prove the allegation; therefore, the allegation is unsubstantiated. Exit interview was conducted and report was reviewed with Director, Mary Patten. Appeal rights were provided. Notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Loraine Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 03-CC-20250206111734
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: CADENCE EDUCATION LLC - SKYLAND
FACILITY NUMBER: 343610254
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/14/2025
Section Cited
CCR
101229.1(a)(1)
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The person who signs the child in/out shall use his/her full legal signature and shall record the time of day.
This requirement is not met as evidenced by:

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Director running log for signatures for those no able to use the electronic sign in and out. LPA will preform a plan of correction visit.
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Based on interview and record reveiw, the licensee did not comply with the section cited above in that when the electronic system is not working there is not a paper option to collect signatures which poses a potential risk to the health, safety of persons in care.
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Type B
04/14/2025
Section Cited
CCR
101239(f)
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Solid waste shall be stored, located and disposed of in a manner that will not transmit communicable diseases or odors, create a nuisance, or provide a breeding place or food source for insects or rodents.
This requirement is not met as evidenced by:
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Director stated there will be a deep cleaning of the bathroom fan and also update HVAC frequency cleaning. LPA will conduct a return visit.
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Based on interview and observation, the licensee did not comply with the section cited above in an odor can be detected when entering the toddler classroom, which poses a potential risk the health and safety of persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Loraine Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 03-CC-20250206111734
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: CADENCE EDUCATION LLC - SKYLAND
FACILITY NUMBER: 343610254
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/13/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/14/2025
Section Cited
CCR
01238(a)
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The child care center shall be clean, safe, sanitary and in good repair at all times to ensure the safety and well-being of children, employees and visitors.
This requirement is not met as evidenced by:
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Director will conduct a deep cleaning of the whole facility. LPA will conduct a return visit.
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Based on interview and observation, the licensee did not comply with the section cited above, there are toy, equipment, and shelves that show signs of collection of dirt or spilled food, which poses a potential risk to the health, safety of persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Loraine Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/13/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/13/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5