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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343610255
Report Date: 10/22/2025
Date Signed: 10/22/2025 03:37:39 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/15/2025 and conducted by Evaluator Loraine Perez
COMPLAINT CONTROL NUMBER: 03-CC-20251015132019
FACILITY NAME:CADENCE EDUCATION LLC - SKYLANDFACILITY NUMBER:
343610255
ADMINISTRATOR:MARY PATTENFACILITY TYPE:
830
ADDRESS:4110 SKYLAND COURTTELEPHONE:
(916) 725-0302
CITY:ANTELOPESTATE: CAZIP CODE:
95843
CAPACITY:17CENSUS: DATE:
10/22/2025
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Mary PattenTIME COMPLETED:
03:40 PM
ALLEGATION(S):
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Facility staff speaks inappropriately to children in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Loraine Perez met with Director Mary Patten, for the purpose of conducting an unannounced complaint investigation inspection pertaining to the above allegation. The purpose of today's inspection was explained to Director
During today's inspection, LPA conducted interviews, and obtained relevant documentation.
Based on witness statements, the facility staff speak inappropriately to children in care. Through interview it was revealed that a staff member was observed to use inappropriate language with children in care. Management was notified and is in the process of resolving the situation.
The preponderance of evidence standard has been met, therefore the above allegation is SUBSTANTIATED.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Loraine Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 03-CC-20251015132019
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: CADENCE EDUCATION LLC - SKYLAND
FACILITY NUMBER: 343610255
VISIT DATE: 10/22/2025
NARRATIVE
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The Facility Representative was informed that this report dated 10/22/2025 documents one Type A citation and must be posted for parental review for 30 consecutive days. The facility must also provide a copy of this licensing report to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in each child's file for verification.

Exit interview was conducted and a copy of this report was given to the Facility Representative, Mary Patten. Notice of site was given and must remain posted for parental review for 30 days. Appeal rights were provided.
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Loraine Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/22/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 03-CC-20251015132019
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: CADENCE EDUCATION LLC - SKYLAND
FACILITY NUMBER: 343610255
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 10/22/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
10/23/2025
Section Cited
CCR
101223(a)(3)
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To be free from corporal or unusual punishment,... humiliation, intimidation, ridicule,... threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping ....
This requirement is not met as evidenced by:
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Director has started correction process with staff and plans staff meeting with regional manager to review developmentally appropriate language to use with children, review process and procedure to submit complaints to Human Resources department. Agenda shall be sent to LPA
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Based on witness statements, the facility did not comply with the section cited above, staff used language in the classroom that is inappropriate which is an immediate risk to the health and safety and personal rights of persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Loraine Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/22/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/22/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3