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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343614231
Report Date: 08/27/2025
Date Signed: 08/27/2025 10:16:49 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/20/2025 and conducted by Evaluator Jennifer Velasco
COMPLAINT CONTROL NUMBER: 03-CC-20250620095037
FACILITY NAME:CHILDREN'S FIRST LEARNING CENTERFACILITY NUMBER:
343614231
ADMINISTRATOR:AMEY, NYMIAFACILITY TYPE:
850
ADDRESS:3039 KILGORE ROADTELEPHONE:
(916) 852-2505
CITY:RANCHO CORDOVASTATE: CAZIP CODE:
95670
CAPACITY:42CENSUS: 19DATE:
08/27/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Nymia AmeyTIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff yelled at child
Staff hit child
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Jennifer Velasco met with Facility Representative, Director Nymia Amey (Director), to conduct an unannounced subsequent complaint investigation inspection pertaining to the above allegations. The purpose of today's inspection was explained. During the investigation, LPA conducted interviews, observed care, and obtained relevant documentation. LPA observed all staff engage with children respectfully, safely, and appropriately. LPA observed children approach staff confidently. LPA reviewed facility guidance provided to staff regarding behavior management and personal rights. Staff were guided to provide positive reinforcement, redirect children who were having trouble listening to friends or sharing with friends, and provide positive discipline principles to guide behavior management while safeguarding the personal rights of children in care. LPA interviewed children, staff, and parents. Witness statements were consistent in failing to corroborate the allegations. Witness stated the staff are loving, respectful, and safe care providers to children. Witness stated they did not believe a staff yelled at or hit a child. The preponderance of evidence standard has not been met; therefore, the allegations are unsubstantiated. Exit interview was conducted and report was reviewed with Director, who was provided with appeal rights. Notice of site visit was provided and must remain posted for parental review for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Jennifer Velasco
LICENSING EVALUATOR SIGNATURE:

DATE: 08/27/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/27/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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