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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343616551
Report Date: 01/30/2024
Date Signed: 01/30/2024 12:49:57 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/12/2023 and conducted by Evaluator Kyrsten Williams
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20231212114050
FACILITY NAME:COUNTRYHILL MONTESSORIFACILITY NUMBER:
343616551
ADMINISTRATOR:APRIL VASQUEZFACILITY TYPE:
850
ADDRESS:7048 SUNRISE BOULEVARDTELEPHONE:
(916) 728-2929
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95610
CAPACITY:102CENSUS: 61DATE:
01/30/2024
UNANNOUNCEDTIME BEGAN:
09:50 AM
MET WITH:April VasquezTIME COMPLETED:
01:05 PM
ALLEGATION(S):
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Facility staff inappropriately handled a day care child.
Facility staff covered a day care child's face with a blanket.
INVESTIGATION FINDINGS:
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On January 30, 2024, Licensing Program Analysts (LPAs) Kyrsten Williams and Stephanie Piring conducted a follow up complaint investigation inspection at the above facility and met with facility representative, director April Vasquez. The purpose of the investigation was to deliver findings for the above allegations and the purpose was explained to the director. LPAs observed 61 children being supervised by 8 staff members.

It was alleged facility staff handled daycare child inappropriately. During the investigation, LPAs conducted observations and interviews with the reporting party, staff, children, and parents. After observations and interviews, LPAs did not learn of any evidence of staff members handling a child(ren) inappropriately.



PG. 1, REPORT CONTINUES ON LIC9099-C.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20231212114050
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: COUNTRYHILL MONTESSORI
FACILITY NUMBER: 343616551
VISIT DATE: 01/30/2024
NARRATIVE
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It was alleged facility staff covered child’s face with a blanket. During the investigation, LPAs conducted a observations, and interviewed reporting party, staff, children, and parents. After observations and interviews, LPAs did not learn of any evidence of staff members covering child(rens) faces with blankets.

Although the allegations above may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

Exit interview conducted and report reviewed with facility representative, director April Vasquez. Appeal rights provided. Notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Kyrsten Williams
LICENSING EVALUATOR SIGNATURE:

DATE: 01/30/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/30/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2