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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343617936
Report Date: 06/11/2025
Date Signed: 06/12/2025 02:04:39 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/19/2025 and conducted by Evaluator Michelle Perez
COMPLAINT CONTROL NUMBER: 03-CC-20250519160548
FACILITY NAME:MCFALL, PATRICIAFACILITY NUMBER:
343617936
ADMINISTRATOR:PATRICIA MCFALLFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 735-7490
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95610
CAPACITY:14CENSUS: 0DATE:
06/11/2025
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Patricia McFallTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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Personal Rights- Licensee yelled at a daycare child while in care
INVESTIGATION FINDINGS:
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On 6/12/2025, Licensing Program Analyst (LPA), Michelle Perez, met with licensee Patricia McFall, for the purpose of delivering findings for a complaint allegation. LPA arrived at approximately 1pm. Upon arrival there were no children in care.

LPA received a complaint with the allegation “Licensee yelled at a daycare child while in care.” LPA investigated the allegation through interviews with the licensee, children in care and guardians. Through the course of the investigation, LPA also made observations and obtained relevant information. LPA determined that the licensee does enforce house rules with the children in care, which can be construed as “voice raising,” or being “stern,” but there was no relevant evidence or information to corroborate the allegation of “yelling.”
Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Michelle Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 06/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/11/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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