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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343617989
Report Date: 01/13/2023
Date Signed: 01/13/2023 11:27:09 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/30/2022 and conducted by Evaluator Lea Habtom
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20221130140810
FACILITY NAME:NAVARRETTE, LORRAINEFACILITY NUMBER:
343617989
ADMINISTRATOR:NAVARRETTE, LORRAINEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 613-3044
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95621
CAPACITY:14CENSUS: 6DATE:
01/13/2023
UNANNOUNCEDTIME BEGAN:
10:40 AM
MET WITH:Lorraine NavarretteTIME COMPLETED:
11:40 AM
ALLEGATION(S):
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Licensee inappropriately handled child in care.
INVESTIGATION FINDINGS:
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On January 13, 2023 Licensing Program Analysts (LPA) Lea Habtom made an unannounced inspection to the facility. The purpose of today’s visit is to close a complaint investigation. LPA met with licensee Lorraine Navarrette. There was a census of the 3 infants and 3 preschool children being supervised by licensee. No other adults were present in the home during the inspection.

During the investigation, LPA conducted interviews regarding the allegation that the licensee inappropriately handled a child in care. LPA Habtom toured the facility, conducted observation and interviewed those pertinent to the investigation. Interviews indicated that the licensee asks the children multiple times to stop before resulting to removing the child from the play atmosphere and having the child sit on the floor besides her. Licensee also stated that at times she will provide the child the opportunity to lay down to try and calm down.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Lea Habtom
LICENSING EVALUATOR SIGNATURE:

DATE: 01/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/13/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20221130140810
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: NAVARRETTE, LORRAINE
FACILITY NUMBER: 343617989
VISIT DATE: 01/13/2023
NARRATIVE
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Based on the investigation, LPA Habtom was unable to gather further information to validate the allegation that the licensee inappropriately handled a child in care therefore the allegation is to be unsubstainted. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur.

No Title 22 regulations were cited during today's visit. A notice of site visit was provided and appeal rights.
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Lea Habtom
LICENSING EVALUATOR SIGNATURE:

DATE: 01/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/13/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2