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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343618034
Report Date: 02/06/2026
Date Signed: 02/06/2026 01:45:15 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/30/2026 and conducted by Evaluator Tanya Washington
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260130120104
FACILITY NAME:BILIK, FLORAFACILITY NUMBER:
343618034
ADMINISTRATOR:BILIK, FLORAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 247-3284
CITY:ORANGEVALESTATE: CAZIP CODE:
95662
CAPACITY:14CENSUS: 9DATE:
02/06/2026
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Flora BilikTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Licensee is not present in the facility 80% of the day
INVESTIGATION FINDINGS:
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On Friday, February 6, 2026, Licensing Program Analysts (LPAs) Tanya Washington and Julia Maryanova conducted an unannounced inspection to initiate a complaint investigation and deliver findings. LPAs met with Licensee, Flora Bilik. Upon arrival, LPAs observed three staff and Licensee providing care and supervision to nine children.

During today’s inspection, LPAs toured the facility, made observations, reviewed facility records, obtained a copy of the children’s roster, and conducted an interview with Licensee. Licensee admitted going on vacation from January 18-25, 2025 and August 7- 25, 2025. The childcare remained open during Licensee's absence and assigned staff took care of children. LPAs reviewed staff and children's records and observed all files to be complete. Licensee indicated that staff are aware of emergency procedures and have access to the children’s parents’ phone numbers. Based on Licensee admitting being away from the facility the complaint finding is substantiated. Type B deficiency is cited on the following LIC9099D page. Appeal Rights are provided and explained.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Tanya Washington
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20260130120104
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: BILIK, FLORA
FACILITY NUMBER: 343618034
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/06/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/20/2026
Section Cited
CCR
102417(a)
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Operation of a Family Child Care Home
(a) The licensee shall be present in the home and shall ensure that children in care are supervised at all times.... Temporary absences shall not exceed 20 percent of the hours that the facility is providing care per day.
This requirement is not met as evidenced by:
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The Licensee must submit a written Plan of Correction (POC) by 02/20/2026 explaining that her absence from the facility may not exceed more than 20 percent of the facility’s daily operating hours.
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Based on interview, the licensee did not comply with the section cited above, as the licensee admitted being away on vacation on atleast two occasions.
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If the Licensee’s absence exceeds this limit, the Licensee must close the daycare for the duration of the absence to ensure compliance with Title 22 regulations.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Tanya Washington
LICENSING EVALUATOR SIGNATURE:

DATE: 02/06/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/06/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2