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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343619029
Report Date: 03/05/2025
Date Signed: 03/05/2025 12:25:08 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/28/2025 and conducted by Evaluator Michelle Perez
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20250128085610
FACILITY NAME:LEE, RUBYFACILITY NUMBER:
343619029
ADMINISTRATOR:LEE, RUBYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 722-2458
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95621
CAPACITY:14CENSUS: DATE:
03/05/2025
UNANNOUNCEDTIME BEGAN:
11:40 AM
MET WITH:TIME COMPLETED:
12:40 PM
ALLEGATION(S):
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Personal Rights- Licensee will not allow parents inside the daycare,
Due to lack of supervision, child bullied another child
Licensee called child a derogatory name
INVESTIGATION FINDINGS:
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On March 5, 2025, Licensing Program Analyst (LPA), Michelle Perez, arrived at approximately 11:40AM, to close a complaint investigation. Upon arrival, LPA observed 7 children in care with the licensee and spouse.

The complaint alleges “licensee will not allow parents inside the daycare, due to lack of supervision, child bullied another child and licensee called child a derogatory name.” LPA investigated these allegations through interviews with the licensee, reporting party, children in care, and guardians. LPA also made observations and documented information. Through the course of the interview, LPA found that children are read stories from books that teach culture and diversity. While the children are listening to the books, they choose a colored mat to sit on, which would represent culture and diversity.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Michelle Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20250128085610
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: LEE, RUBY
FACILITY NUMBER: 343619029
VISIT DATE: 03/05/2025
NARRATIVE
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LPA found no evidence that the children were called any derogatory names nor that there was any discrimination from the licensee. Further, when investigating the allegation of bullying, LPA found that at no point did guardians mention their children were exposed to bullying.

When investigating the complaint of not allowing guardians into the childcare, LPA found that at no point did the licensee not allow parents to step inside of the house and check on their children while in care. Further, parents are encouraged to volunteer at the facility.

Based on the information obtained, LPA could not corroborate the above allegations.

Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore all allegations are unsubstantiated.

A notice of site visit was provided and will be posted for 30 days.

SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Michelle Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 03/05/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2