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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343619766
Report Date: 05/20/2026
Date Signed: 05/20/2026 12:45:10 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/30/2026 and conducted by Evaluator Erwina Pascual-Golamco
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260330165840
FACILITY NAME:FOLSOM EDUCATIONAL ACADEMYFACILITY NUMBER:
343619766
ADMINISTRATOR:ELSAWAF, FATMAFACILITY TYPE:
850
ADDRESS:381 SOUTH LEXINGTON DR, #100TELEPHONE:
(916) 790-8599
CITY:FOLSOMSTATE: CAZIP CODE:
95630
CAPACITY:27CENSUS: 22DATE:
05/20/2026
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:Fatma ElsawafTIME COMPLETED:
01:00 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff handled day care child in a rough manner.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst Erwina Pascual-Golamco (LPA) met with Facility Representative (FR) Fatma Elsawaf to deliver findings of the above allegation. Throughout the course of the investigation, LPA toured the facility, requested facility documents and conducted interviews. LPA’s staff, parents and children interviews and statements were inconsistent to corroborate the allegation: Staff handled day care child in a rough manner. Staff interviews stated discipline policy include talking to children to make better choices, and as needed, they are asked to take a break in the quiet area to regulate themselves. LPA parent interviews revealed that staff are attentive and responsive. Interviews conducted with children revealed no indication of concerns with staff. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.
Exit interview conducted and report was reviewed with Facility Representative Fatma Elsawaf. Appeal rights were provided, and a Notice of Site visit was given to FR who will post it where visible to parents/guardians for 30 days.


Unsubstantiated
Estimated Days of Completion: 90
SUPERVISORS NAME: Jeevun Birk-Miller
LICENSING EVALUATOR NAME: Erwina Pascual-Golamco
LICENSING EVALUATOR SIGNATURE:

DATE: 05/20/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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