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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343620849
Report Date: 01/25/2023
Date Signed: 01/25/2023 11:53:58 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/30/2022 and conducted by Evaluator Lea Habtom
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20221130092406
FACILITY NAME:READY-SET-GO CHILDREN'S CENTERFACILITY NUMBER:
343620849
ADMINISTRATOR:HILL, LAURALYNFACILITY TYPE:
850
ADDRESS:4404 SAN JUAN AVENUETELEPHONE:
(916) 967-0100
CITY:FAIR OAKSSTATE: CAZIP CODE:
95628
CAPACITY:72CENSUS: 35DATE:
01/25/2023
UNANNOUNCEDTIME BEGAN:
09:15 AM
MET WITH:Lauralyn HillTIME COMPLETED:
12:15 PM
ALLEGATION(S):
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Staff handled child in a rough manner
Staff yelled at day-care child
Staff threatened day-care children
INVESTIGATION FINDINGS:
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On January 25, 2023 Licensing Program Analysts (LPA) Lea Habtom made an unannounced inspection to the facility. The purpose of today’s visit is to close a complaint investigation. LPA met with director Lauralyn Hill to deliver the findings. At the time of arrival there were 14 children being supervised by 1 staff in the cottage room and 20 children being supervised by 1 staff in the Alphabet classroom. Within minutes, two staff entered the cottage and Alphabets classroom. All staff but one had fingerprint clearance and association to the facility.

Staff handled child in a rough manner.

During the investigation, LPA conducted interviews regarding the allegation that staff handled a child in a rough manner. LPA Habtom toured the facility, conducted observation and interviewed those pertinent to the investigation. Based on the investigation, LPA Habtom was unable to validate that staff handled a child in a rough manner therefore the allegation is unsubstainted. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur.

Report continued on 9099-C (Page 1)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Lea Habtom
LICENSING EVALUATOR SIGNATURE:

DATE: 01/25/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/25/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20221130092406
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: READY-SET-GO CHILDREN'S CENTER
FACILITY NUMBER: 343620849
VISIT DATE: 01/25/2023
NARRATIVE
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Staff yelled at day-care child.

During the investigation, LPA conducted interviews regarding the allegation that staff yelled at day-care child. LPA Habtom toured the facility, conducted observation and interviewed those pertinent to the investigation. Based on the investigation, LPA Habtom was unable to validate if staff yelled at day-care children therefore the allegation is unsubstainted. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur.

Staff threatened day-care children.

During the investigation, LPA conducted interviews regarding the allegation that staff threatened day-care children. LPA Habtom toured the facility, conducted observation and interviewed those pertinent to the investigation. Based on the investigation, LPA Habtom was unable to validate that staff threatened day-care children therefore the allegation is unsubstainted. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur.

The report was reviewed with director, Lauralyn Hill. A notice of site visit was provided to be posted for 30 days and appeal rights were given.

SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Lea Habtom
LICENSING EVALUATOR SIGNATURE:

DATE: 01/25/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/25/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2