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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343621161
Report Date: 05/22/2025
Date Signed: 05/22/2025 01:55:33 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/28/2025 and conducted by Evaluator Dao Vang
COMPLAINT CONTROL NUMBER: 03-CC-20250428083210
FACILITY NAME:ARISTA PRESCHOOL OF EAST SACRAMENTOFACILITY NUMBER:
343621161
ADMINISTRATOR:REBECCA FOSTERFACILITY TYPE:
850
ADDRESS:616 ALHAMBRA BOULEVARDTELEPHONE:
(916) 231-9173
CITY:SACRAMENTOSTATE: CAZIP CODE:
95816
CAPACITY:64CENSUS: 28DATE:
05/22/2025
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Katherine (Katie) IbarraTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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Staff handled day care child in a rough manner.
INVESTIGATION FINDINGS:
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On 5/22/2025, Licensing Program Analyst (LPA) Pa Dao Vang met with Director Katherine (Katie) Ibarra, for to conduct an unannounced inspection to deliver a complaint finding. The complaint report was submitted to the regional office on 4/28/2025. It was alleged that staff handled day care child in a rough manner. There were 28 children engaging in activities and supervised by 5 staff at the facility.

During the inspections on 4/29/2025, 5/1/2025, and 5/22/2025, LPA made observations, gather documentation, review a file, and conducted interviews. Throughout these days, LPA witnessed S1 supervising children as they are engaging in activities, servings meals, and redirecting inappropriate behaviors of children. LPA also review the video clip of the incident in the classroom. In the video, LPA observed staff talking to children in care as they started to run around the classroom with toys and items in their hands. S1 followed C1 running to sit in the corner of the classroom. S1 stood over and grabbed C1’s right hand upward, as S1 took the sticker off the top of C1’s right palm along with the toys.
Continue report on LIC9099-C...
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Dao Vang
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/28/2025 and conducted by Evaluator Dao Vang
COMPLAINT CONTROL NUMBER: 03-CC-20250428083210

FACILITY NAME:ARISTA PRESCHOOL OF EAST SACRAMENTOFACILITY NUMBER:
343621161
ADMINISTRATOR:REBECCA FOSTERFACILITY TYPE:
850
ADDRESS:616 ALHAMBRA BOULEVARDTELEPHONE:
(916) 231-9173
CITY:SACRAMENTOSTATE: CAZIP CODE:
95816
CAPACITY:64CENSUS: 28DATE:
05/22/2025
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Katherine (Katie) IbarraTIME COMPLETED:
02:15 PM
ALLEGATION(S):
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9
Staff yells at daycare children.
INVESTIGATION FINDINGS:
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On 5/22/2025, Licensing Program Analyst (LPA) Pa Dao Vang met with Director Katherine (Katie) Ibarra, for to conduct an unannounced inspection to deliver a complaint finding. The complaint report was submitted to the regional office on 4/28/2025 with the above allegation. There were 28 children engaging in activities and supervised by 5 staff at the facility.

During the inspections on 4/29/2025, 5/1/2025, and 5/22/2025, LPA made observations, gather documentation, review a file, and conducted interviews. Throughout these days, LPA witnessed staff supervising children as they are engaging in activities, servings meals, and redirecting inappropriate behaviors of children. LPA witnessed staff speaking to children appropriate with a normal tone of voice. Staff also appropriately redirect children to different activities, when they are having challenging behaviors. According to the Director and staff interviews, they also used a normal tone of voice to redirect the child’s behaviors. The parents and children interviews also did not revealed a preponderance of evidence of staff staff yelling at daycare children. Based on LPA’s investigation, there are no Title 22 violations at the facility.
Continue report on LIC9099-C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Dao Vang
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 03-CC-20250428083210
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: ARISTA PRESCHOOL OF EAST SACRAMENTO
FACILITY NUMBER: 343621161
VISIT DATE: 05/22/2025
NARRATIVE
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Therefore, although the alleged violation may have happened or are valid, the preponderance of evidence standard has not been met to fully prove or disprove that they did or did not occur, therefore they are unsubstantiated. There is no deficiency issued today. An exit interview was conducted and notice of site visit and appeal rights were provided to Director Katherine (Katie) Ibarra.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Dao Vang
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 03-CC-20250428083210
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: ARISTA PRESCHOOL OF EAST SACRAMENTO
FACILITY NUMBER: 343621161
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/22/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
06/23/2025
Section Cited
CCR
101223(a)(3)
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101223 Personal Rights
(a) The licensee shall ensure that each child is accorded the following personal rights:
(3) To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse or other actions of a punitive nature including but not limited to: interference with functions of daily living including eating, sleeping or toileting; or withholding of shelter, clothing, medication or aids to physical functioning.

This requirement is not met as evidenced by:
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Director will conduct personal rights trainings to help staff use appropriate disciplining, when working with challenging bahaviors of children in care. Director will submit signed agenda of the trainings to LPA by POC due date of 6/23/2025.
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Based on observations of the video clip, interviews, and a record review, the facility did not comply with the section cited above by having an incident where Staff #1 handled a child in a rough manner when grabbing C1's hands to remove the sticker and toys, which poses an immediate health, safety or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Dao Vang
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2025
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 03-CC-20250428083210
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: ARISTA PRESCHOOL OF EAST SACRAMENTO
FACILITY NUMBER: 343621161
VISIT DATE: 05/22/2025
NARRATIVE
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S1 also stated, “I didn’t know what to do and I removed the sticker from…hand.” In C1’s interview, LPA asked, “Can you show me with my hands what you mean by teacher pulled your hand up?” C1 grabbed both LPA’s hands, squeezed, and pulled them upward.” C2 also stated and showed LPA how S1 held on to C1’s wrist tightly. According to the parent interviews, they do not have any concerns about the staff handled day care child in a rough manner.

Based on the video clip, interviews and inspections, the preponderance of evidence standard has been met; therefore, the above allegation is substantiated. The Title 22 deficiencies are being cited on LIC 9099-D. An exit interview was conducted with Director Katherine (Katie) Ibarra. A notice of site visit, a copy of this report, and appeal rights were provided to Director. Notice of site visit will be posted for 30 consecutive days.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Dao Vang
LICENSING EVALUATOR SIGNATURE:

DATE: 05/22/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/22/2025
LIC9099 (FAS) - (06/04)
Page: 5 of 5