<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343621667
Report Date: 03/24/2026
Date Signed: 03/25/2026 11:14:31 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/02/2026 and conducted by Evaluator Stephanie Piring
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260202122703
FACILITY NAME:PIEDMONT, MARLENEFACILITY NUMBER:
343621667
ADMINISTRATOR:PIEDMONT, MARLENEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 358-9865
CITY:ORANGEVALESTATE: CAZIP CODE:
95662
CAPACITY:14CENSUS: 4DATE:
03/24/2026
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Marlene PiedmontTIME COMPLETED:
11:15 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee used a high chair to restrain a child
Licensee leaves daycare children unattended
Licensee leaves daycare chidren with unqualified substitue adult
uncleared adult in the facility
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On March 24, 2026, Licensing Program Analysts (LPA) Stephanie Piring, met with Licensee, Marlene Piedmont, for the purpose of delivering complaint findings. Upon arrival, LPA observed a census of four children in care being supervised by the licensee and assistant. All individuals subject to criminal background review have obtained a clearance.

It was alleged that the licensee used a high chair to restrain a child, during the course of he investigation, LPA interviewed the licnesee, the licnesees spouse and adult child, a day care child, authorized representatives, and reviewed relevent documentation. Interviews with the child and parents did not reveal any instances when a child may have been restrained.

It was alleged that the licensee leaves daycare children unattneded. During LPAs initail visit, LPA observed chidlren being supervised by the licensee and two assistance. Interviews did not disclose instances where children were left unattended.

Continued on LIC9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20260202122703
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: PIEDMONT, MARLENE
FACILITY NUMBER: 343621667
VISIT DATE: 03/24/2026
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
It was alleged that the licensee leaves day-care children with unqualified substitute adult. LPA observed records for adult assistants and determined they were qualified adult assistants.

It was alleged that there is an uncleared adult in the facility. Interviews revealed that an adult visitor regularly visited the facility outside of day-care hours. The adult may have been present in the home for short increments during day care hours. The individual did not have interactions with children, and has since obtained a criminal record clearance.

Witness statements, LPA observations, and document reviews did not corroborate the allegations as the interviews did not reveal concern that children were restrained or left unattended, record review revealed adult assistants are qualified, and interviews revealed that an adult present acted as a visitor, did not have interactions with children and has obtained a criminal record clearance.

Although the allegations may have occurred, there is not a preponderance of evidence to prove the allegations; therefore, the allegations are unsubstantiated. Exit interview was conducted and report was reviewed with licensee Marlene Piedmont. Appeal rights were provided. Notice of site visit was given and must remain posted for 30 days.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Stephanie Piring
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2