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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343621704
Report Date: 04/22/2026
Date Signed: 04/22/2026 03:12:32 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/29/2026 and conducted by Evaluator Loraine Perez
COMPLAINT CONTROL NUMBER: 03-CC-20260129143930
FACILITY NAME:ALVAREZ, JESSICAFACILITY NUMBER:
343621704
ADMINISTRATOR:ALVAREZ, JESSICAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 671-9104
CITY:NORTH HIGHLANDSSTATE: CAZIP CODE:
95660
CAPACITY:14CENSUS: 6DATE:
04/22/2026
UNANNOUNCEDTIME BEGAN:
10:30 AM
MET WITH:Jessica AlvarezTIME COMPLETED:
03:20 PM
ALLEGATION(S):
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Uncleared adults reside in the facility
Licensee does not spend sufficient time at the facility during hours of operation
Licensee did not provide adequate supervision to children in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Loraine Perez met with Licensee Jessica Alvarez, for the purpose of conducting an unannounced subsequent complaint investigation inspection pertaining to the above allegations. The purpose of today's inspection was explained to Licensee
During today's inspection, LPA conducted interviews, observed care, and obtained relevant documentation.
Witness statements, LPA observations, and document reviews failed to corroborate the allegations. Adult living in the home have obtained fingerprint clearance. LIcensee's of a Family Child Care Home are required to be present 80% of the day. Interview provided conflicting information regarding the licensee's presence in the home. LPA has observed the facility on more than one date for inspection and the licensee and her assitant have been observed providing care to the children.
Although the allegations may have happened, there is not a preponderance of evidence to prove the allegation; therefore, the allegation is unsubstantiated. Exit interview was conducted and report was reviewed with Licensee, Jessica Alvarez. Appeal rights were provided. Notice of site visit was given and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Loraine Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 04/22/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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