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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343622639
Report Date: 03/24/2026
Date Signed: 03/24/2026 05:23:45 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/29/2026 and conducted by Evaluator Julia Maryanova
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260129095418
FACILITY NAME:PENNYBAKER, JOYCEFACILITY NUMBER:
343622639
ADMINISTRATOR:PENNYBAKER, JOYCEFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(916) 389-4266
CITY:NORTH HIGHLANDSSTATE: CAZIP CODE:
95660
CAPACITY:14CENSUS: 3DATE:
03/24/2026
UNANNOUNCEDTIME BEGAN:
02:15 PM
MET WITH:Joyce PennybackerTIME COMPLETED:
03:30 PM
ALLEGATION(S):
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Licensee did not adequately address an infestation of cockroaches in the home.
INVESTIGATION FINDINGS:
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On Tuesday, March 24, 2026, Licensing Program Analysts (LPA) Julia Maryanova met with Licensee, Joyce Pennybaker, to investigate the complaint and deliver findings pertaining to the above allegation. The purpose of today's inspection was explained. LPA observed 3 children being supervised by Licensee.

It was alleged that Licensee did not adequately address an infestation of cockroaches in the home. Throughout the course of the investigation, LPA conducted interviews, collected documents and made observations. LPA observed that the facility was not maintained clean or sanitary condition. LPA observed dead and live pest at the facility. LPA observed the kitchen sink and counters filled with clutter. Based on observation, document review, and interviews, the preponderance of evidence standard has been met and above allegations are substantiated.

Deficiencies are noted on subsequent page of this report LIC9099-D. An exit interview was conducted and a notice of site visit provided. Notice of site visit shall remain posted for 30 days.
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Julia Maryanova
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20260129095418
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: PENNYBAKER, JOYCE
FACILITY NUMBER: 343622639
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/24/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/23/2026
Section Cited
CCR
102417(b)
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102417 Operation of a Family Child Care Home (b) The home shall be kept clean and orderly...
This requirement was not met as evidenced by:
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Licensee maintain facility clean and free of pest.
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Based on observation, interview, the licensee did not comply with the section cited above which poses/posed a potential health, safety or personal rights risk to persons in care. Licensee did not keep facility clean and free of pests.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Amanda Blesi
LICENSING EVALUATOR NAME: Julia Maryanova
LICENSING EVALUATOR SIGNATURE:

DATE: 03/24/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/24/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2