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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343623400
Report Date: 04/11/2025
Date Signed: 04/11/2025 10:39:58 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/14/2025 and conducted by Evaluator Jennifer Velasco
COMPLAINT CONTROL NUMBER: 03-CC-20250314145509
FACILITY NAME:GUIDEPOST MONTESSORI AT FOLSOMFACILITY NUMBER:
343623400
ADMINISTRATOR:KIANA KOMENTANIFACILITY TYPE:
850
ADDRESS:777 LEVY ROADTELEPHONE:
(916) 836-8899
CITY:FOLSOMSTATE: CAZIP CODE:
95630
CAPACITY:156CENSUS: 111DATE:
04/11/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Hailey TuaumuTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff did not prevent children in care from engaging in inappropriate interactions
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jennifer Velasco met with Facility Representative, Director Hailey Tuaumu (Director), for the purpose of conducting an unannounced complaint investigation inspection. The purpose of today's inspection was explained.

During the investigation, LPA observed care, reviewed facility records, and interviewed children, staff, and parents. Based on multiple witness statements and faciltiy records, the facility failed to provide adequate supervision to prevent a child from inappropriately touching one or more other children while in care. The preponderance of evidence standard has been met; therefore, the above allegation is SUBSTANTIATED.

The Facility Representative was informed that this report dated 04/11/2025 documents one Type A citation and must be posted for parental review for 30 consecutive days. The facility must also provide a copy of this licensing report to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Jennifer Velasco
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 4
Control Number 03-CC-20250314145509
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: GUIDEPOST MONTESSORI AT FOLSOM
FACILITY NUMBER: 343623400
VISIT DATE: 04/11/2025
NARRATIVE
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date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in each child's file for verification.

Exit interview was conducted and a copy of this report was given to the Facility Representative, Director Hailey Tuaumu. Notice of site was given and must remain posted for parental review for 30 days. Appeal rights were provided.
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Jennifer Velasco
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 4
Control Number 03-CC-20250314145509
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: GUIDEPOST MONTESSORI AT FOLSOM
FACILITY NUMBER: 343623400
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/11/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
04/14/2025
Section Cited
CCR
101229(a)(1)
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Responsibility for Providing Care and Supervision (a) The licensee shall provide care and supervision as necessary to meet the children's needs. This requirement was not met as evidenced by the following. Based on multiple witness statements and facility documentation, one or more
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Director stated she will develop a detailed written plan for ensuring staff provide visual supervision of children at all times, including in the bathroom.. Director stated this plan will include staff training on supervision. Director stated she will provide LPA with the plan,
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unobserved inappropriate interactions between children occurred due to lack of visual observation by staff. This poses an immediate threat to the health, safety, and/or personal rights of children in care.
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training materials, and sign-in sheet by email by the close of business on or before the POC due date.
jennifer.velasco@dss.ca.gov
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Jennifer Velasco
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 4
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/14/2025 and conducted by Evaluator Jennifer Velasco
COMPLAINT CONTROL NUMBER: 03-CC-20250314145509

FACILITY NAME:GUIDEPOST MONTESSORI AT FOLSOMFACILITY NUMBER:
343623400
ADMINISTRATOR:KIANA KOMENTANIFACILITY TYPE:
850
ADDRESS:777 LEVY ROADTELEPHONE:
(916) 836-8899
CITY:FOLSOMSTATE: CAZIP CODE:
95630
CAPACITY:156CENSUS: 111DATE:
04/11/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Hailey TuaumuTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff did not prevent child in care from harming other children in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Jennifer Velasco met with Facility Representative, Director Hailey Tuaumu (Director), for the purpose of conducting an unannounced initial complaint investigation inspection pertaining to the above allegation. The purpose of today's inspection was explained to Director
During today's inspection, LPA conducted interviews, observed care, and obtained relevant documentation. Witness statements, LPA observations, and/or document reviews failed to corroborate the allegation that staff failed to prevent a child in care from harming other children in care. Though several witness statements consistently provided documentation that one or more children tried to hit, kick, bite, and push other children, the same witness statements consistently documented staff interventions, redirection, and additional staffing to prevent injury to children. Although the allegation may have happened, there is not a preponderance of evidence to prove the allegation; therefore, the allegation is unsubstantiated. Exit interview was conducted and report was reviewed with Facility Representative, Hailey Tuaumu. Appeal rights were provided. Notice of site visit was given and must remain posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Jennifer Velasco
LICENSING EVALUATOR SIGNATURE:

DATE: 04/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/11/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 4