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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343623413
Report Date: 10/12/2022
Date Signed: 10/12/2022 10:41:03 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/19/2022 and conducted by Evaluator Josiah Gathing
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20220719134408
FACILITY NAME:AHRARI, BILQUESFACILITY NUMBER:
343623413
ADMINISTRATOR:FACILITY TYPE:
810
ADDRESS:TELEPHONE:
CITY:STATE: ZIP CODE:
CAPACITY:8CENSUS: 3DATE:
10/12/2022
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Bilques AhrariTIME COMPLETED:
10:50 AM
ALLEGATION(S):
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Licensee is sleeping while awake children are in care.

Licensee handled a daycare child in a rough manner.

Licensee yells at children in care.

Licensee does not feed a child in care timely manner.
INVESTIGATION FINDINGS:
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On October 12, 2022, at approximately 9:00 AM Licensing Program Analysts (LPAs) Josiah Gathing and Mandie Goodwin met with Licensee, Bilques Ahrari, for the purpose of a complaint investigation and to deliver findings. It was alleged that Licensee sleeps while children are in care, that the licensee handled a daycare child in a rough manner, that the licensee yells at children in care, and that the licensee does not feed children in a timely manner. Throughout the course of the investigation, LPAs conducted interviews, reviewed files, and made observations. Licensee was available on multiple occasions and during various times of day to allow LPAs access to the home throughout the investigation. According to licensee, she is always awake when children are present. LPAs did not observe any inappropriate handling of daycare children or any yelling throughout the investigation. Staff interviews did not reveal evidence to support the allegations. Parent interviews did not reveal any evidence to support the allegations, and the parents interviewed have been able to observe the Licensee interacting with children on multiple occasions.
CONT. ON LIC 9099-C...
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Josiah Gathing
LICENSING EVALUATOR SIGNATURE:

DATE: 10/12/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/12/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20220719134408
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: AHRARI, BILQUES
FACILITY NUMBER: 343623413
VISIT DATE: 10/12/2022
NARRATIVE
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 Staff interviews revealed that meals are provided in the facility when not provided by parents. According to Licensee, children are always given food when they ask. On one occasion, LPAs observed snack being provided to children around 9:00 AM. Interviews with children did not reveal substantial evidence to support the allegations.
Although the alleged violations may have happened or are valid, the preponderance of evidence standard has not been met to fully prove or disprove that they did or did not occur, therefore, they are unsubstantiated. An exit interview was conducted and a notice of site visit provided. Notice of site visit shall remain posted for 30 days.
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Josiah Gathing
LICENSING EVALUATOR SIGNATURE:

DATE: 10/12/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/12/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2