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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343623950
Report Date: 06/13/2022
Date Signed: 06/13/2022 01:43:11 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
04/12/2022 and conducted by Evaluator Lea Habtom
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20220412104522
FACILITY NAME:TOTS OF LOVE - CITRUS HEIGHTSFACILITY NUMBER:
343623950
ADMINISTRATOR:COURTNEY WILLIAMSFACILITY TYPE:
830
ADDRESS:7312 ANTELOPE RDTELEPHONE:
(916) 560-9699
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95621
CAPACITY:12CENSUS: 10DATE:
06/13/2022
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Valyncia NimsTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Child bites other children in care.
INVESTIGATION FINDINGS:
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On June 13, 2022 Licensing Program Analyst Lea Habtom met with designated staff Dawnika Gallegos to deliver the findings for the above allegations. During today’s visit there was a census of 10 infants being supervised by 3 staff.

Child bites other children in care.

During the investigation, LPA Habtom toured the facility, conducted observation and interviewed those pertinent to the investigation. It was alleged that a child bites other children in care. Interviews indicated that infants struggle with biting around this age for various developmental reasons and that biting can be common among this age group. Interviews revealed that staff shadow and redirect in order to prevent infants from biting. LPA Habtom observations showed that staff pay close attention to infants in order to prevent potential biting incidents from happening. LPA Habtom was unable to gather enough information to corroborate that the child bites other children in care therefore the allegation is UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove it. REPORT CONTINUED ON 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Lea Habtom
LICENSING EVALUATOR SIGNATURE:

DATE: 06/13/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20220412104522
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
FACILITY NAME: TOTS OF LOVE - CITRUS HEIGHTS
FACILITY NUMBER: 343623950
VISIT DATE: 06/13/2022
NARRATIVE
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Playground Equipment not age appropriate.

During the investigation, LPA Habtom toured the facility, conducted observation and interviewed those pertinent to the investigation. It was alleged that the playground equipment is not age appropriate for the children. Interviews indicated that the infant children do not use the large outdoor playground. Furthermore, interviews indicated that infant children use the small kidie slide and outdoor open space area to play with balls. LPA Habtom observations found that infants were not using the large structure and stuck with play equipment that were age appropriate to the infants. LPA Habtom also observed a large indoor play structure that was utilized by the infants. LPA Habtom was unable to corroborate that the staff allowed infants to use playground equipment not age appropriate therefore the allegation is found to be UNSUBSTANTIATED meaning that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove it.


SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Lea Habtom
LICENSING EVALUATOR SIGNATURE:

DATE: 06/13/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/13/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2