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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343623950
Report Date: 01/13/2023
Date Signed: 01/13/2023 02:58:01 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/28/2022 and conducted by Evaluator Lea Habtom
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20221128090241
FACILITY NAME:TOTS OF LOVE - CITRUS HEIGHTSFACILITY NUMBER:
343623950
ADMINISTRATOR:COURTNEY WILLIAMSFACILITY TYPE:
830
ADDRESS:7312 ANTELOPE RDTELEPHONE:
(916) 560-9699
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95621
CAPACITY:12CENSUS: 3DATE:
01/13/2023
UNANNOUNCEDTIME BEGAN:
09:05 AM
MET WITH:Sonya KennedyTIME COMPLETED:
10:35 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility staff do not properly report outbreaks of communicable diseases.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
*THIS IS AN AMENDED REPORT*
On January 13, 2023 at 9:05 am Licensing Program Analysts (LPA) Lea Habtom met with designated representative Sonya Kennedy to close the complaint for the above allegation. At the time of LPA L. Habtom arrival Mrs. Williams was not present at the facility. Upon arrival, LPA observed 3 infants being supervised by one staff. At the time LPA L. Habtom left the facility Mrs. Williams was not present. During the investigation, LPA L. Habtom toured the facility, conducted observation and interviewed those pertinent to the investigation. It was alleged that facility staff do not properly report outbreaks of communicable diseases. Interviews revealed that staff were notified of one possible case of a communicable disease, RSV & pneumonia, but were not notified of more cases thereafter. Based on the lack of information collected LPA L. Habtom could not confirm that there were multiple confirmed cases of communicable diseases therefore LPA L. Habtom determined the allegation to be unsubstantiated. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the allegations did or did not occur.
Not Title 22 regulations were cited during today's visit. Notice of site visit and appeal rights provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Keven Peters
LICENSING EVALUATOR NAME: Lea Habtom
LICENSING EVALUATOR SIGNATURE:

DATE: 01/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/13/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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