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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624039
Report Date: 11/24/2025
Date Signed: 11/24/2025 02:12:13 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/07/2025 and conducted by Evaluator Soleil Marx
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20251007153802
FACILITY NAME:LEARNING JUNGLE LINCOLNFACILITY NUMBER:
343624039
ADMINISTRATOR:MARTINEZ, PAULAFACILITY TYPE:
830
ADDRESS:7231 LINCOLN AVETELEPHONE:
(916) 944-8992
CITY:CARMICHAELSTATE: CAZIP CODE:
95608
CAPACITY:17CENSUS: 8DATE:
11/24/2025
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Paula MartinezTIME COMPLETED:
02:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Facility is operating out of ratio
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Soleil Marx met with Director, Paula Martinez, for the purpose of delivering findings to a complaint investigation alleging that the facility is operating out of ratio. Throughout the course of investigation, LPA made observations, conducted interviews, and reviewed records. Today’s census observed was 8 infants being supervised by five staff. LPA observed the facility to be in compliance with ratio during unannounced inspections for this investigation. LPA reviewed records of staff files and verified staff are qualified. Staff interviews were consistent that ratio is always maintained. Interviews conducted with parent/gaurdians did not reveal statements that would suggest that the facility is operating outside of the infant ratio requirements. LPA observed schedules and verified that there are enough staff to accommodate children enrolled. LPA did not obtain any conclusive evidence during the investigation to support the allegation that the facility is operating out ratio. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations did or did not occur, therefore the allegations are unsubstantiated. No deficiencies were cited as a result of the investigation. Exit interview conducted and report reviewed with Director. A Notice of Site Visit was provided that must be posted for 30 days. Appeal Rights Provided
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Soleil Marx
LICENSING EVALUATOR SIGNATURE:

DATE: 11/24/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/24/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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