343624159-5-9-2023-03-CC-NDUY-CRUP7S-20230515110424

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343624159
Report Date: 05/09/2023
Date Signed: 05/09/2023 10:06:20 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVER CITY (SACTO)CC, 2525 NATOMAS PARK DR. STE.250
SACRAMENTO, CA 95833

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/01/2023 and conducted by Evaluator Jennifer Velasco

COMPLAINT CONTROL NUMBER: 03-CC-20230301102858

FACILITY NAME:	CHILDTIME LEARNING CENTER		FACILITY NUMBER:	343624159
ADMINISTRATOR:	HARRIS, BRITTANY		FACILITY TYPE:	850
ADDRESS:	101 HAZELMERE DRIVE		TELEPHONE:	(916) 984-3800
CITY:	FOLSOM	STATE: CA	ZIP CODE:	95630
CAPACITY:	108	CENSUS: 45	DATE:	05/09/2023
		UNANNOUNCED	TIME BEGAN:	09:10 AM
MET WITH:	Franklin Bay		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Day care is operating out of ratio

INVESTIGATION FINDINGS:

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Licensing Program Analyst Jennifer Velasco (LPA) conducted unannounced subsequent complaint investigation inspection and met with Facility Representative, Director Franklin Bay (D1). LPAs toured the facility, including all activity and classroom spaces, restrooms, food service and outdoor play areas. Census included 45 preschool children being supervised by seven classroom staff. D1 was reminded never to exceed the conditions, limitations, and capacity specified on the license. Facility hours of operation are Monday through Friday from 7:00 AM to 6:00 PM.

The following violation was alleged: Facility is operating out of ratio. LPA conducted interviews, reviewed facility and other documents, and observed care in the facility. Witness statements, documentation, and observation failed to corroborate the allegation that the facility operated out of ratio. The allegation is therefore unsubstantiated.

Exit interview was conducted, appeal rights were provided, and a Notice of Site was posted and must remain posted where visible to parents for 30 days.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Jennifer Velasco
LICENSING EVALUATOR SIGNATURE:	DATE: 05/09/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/09/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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