343624782-5-20-2026-03-CC-MLOR-DUNU7Y-20260602152039

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 343624782
Report Date: 05/20/2026
Date Signed: 05/20/2026 03:32:28 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/14/2026 and conducted by Evaluator Joshua Hatch

COMPLAINT CONTROL NUMBER: 03-CC-20260514145403

FACILITY NAME:	CITRUS HEIGHTS MONTESSORI		FACILITY NUMBER:	343624782
ADMINISTRATOR:	RENDLEMAN, JASMINE		FACILITY TYPE:	850
ADDRESS:	8085 OAK AVENUE		TELEPHONE:	(916) 910-9145
CITY:	CITRUS HEIGHTS	STATE: CA	ZIP CODE:	95610
CAPACITY:	80	CENSUS: 17	DATE:	05/20/2026
		UNANNOUNCED	TIME BEGAN:	02:30 PM
MET WITH:	Mindy Yip		TIME COMPLETED:	03:40 PM

ALLEGATION(S):

1
2
3
4
5
6
7
8
9

1. Licensee does not ensure license number is on all advertisments.

INVESTIGATION FINDINGS:

1
2
3
4
5
6
7
8
9
10
11
12
13

Licensing Program Analysts (LPAs) Joshua Hatch and Soleil Marx met with Director, Mindy Yip, for the purpose of opening a complaint investigation and to deliver findings. There was a census of seventeen children being supervised by three staff. Facility hours of operation are Monday through Friday 7:30 AM to 5:30 PM.

It was alleged that Licensee does not ensure license number is on all advertisements.

During the investigation, through record review LPA Hatch observed that the licensee did not ensure that the facility license number was included in online advertisements, including the facility website and Facebook page. Additionally, LPAs observed a banner posted outside the facility did not include the facility number.

Page 1. Continued on LIC9099-C.

Substantiated

Estimated Days of Completion:

SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Joshua Hatch
LICENSING EVALUATOR SIGNATURE:	DATE: 05/20/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 03-CC-20260514145403

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: CITRUS HEIGHTS MONTESSORI	FACILITY NUMBER: 343624782
	VISIT DATE: 05/20/2026

NARRATIVE

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32

Based on LPAs record review, observations and interview which were conducted the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be Substantiated.

One Type B Deficiency is cited on the subsequent page of this report (LIC809-D) under the California Code of Regulations, Title 22.

A Notice of Site Visit was given and must remain posted for 30 consecutive days.

Exit interview was conducted and report was reviewed with Director Mindy Yip. Appeal rights were provided to Director Mindy Yip.

SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Joshua Hatch
LICENSING EVALUATOR SIGNATURE:	DATE: 05/20/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2026

LIC9099 (FAS) - (06/04)

Page: 2 of 3

Control Number 03-CC-20260514145403

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: CITRUS HEIGHTS MONTESSORI	FACILITY NUMBER: 343624782
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 05/20/2026

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 06/19/2026 Section Cited CCR 101162(a)(1)	1 2 3 4 5 6 7	Advertisements and License Number: Licensees shall reveal each child care center license number in all advertisements in accordance with Health and Safety Code Section 1596.861. This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Licensee will update facility banner, websites, and social media pages to include license number. Licensee will send photos to LPA showing that license number is include on the above by POC due date.
	8 9 10 11 12 13 14	Based on LPAs record review, and observation the licensee did not ensure that the facility license number was included in online advertisements and banners which poses/posed a potential risk to the health, safety and personal rights risk to persons in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Joshua Hatch
LICENSING EVALUATOR SIGNATURE:	DATE: 05/20/2026

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/20/2026

LIC9099 (FAS) - (06/04)

Page: 3 of 3