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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624788
Report Date: 11/14/2025
Date Signed: 11/14/2025 11:30:19 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/27/2025 and conducted by Evaluator Matthew Gallo
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20250827100252
FACILITY NAME:GODDARD SCHOOL, THEFACILITY NUMBER:
343624788
ADMINISTRATOR:PU, WILLIAMFACILITY TYPE:
850
ADDRESS:3370 ZINFANDEL DRIVETELEPHONE:
(916) 861-0906
CITY:RANCHO CORDOVASTATE: CAZIP CODE:
95670
CAPACITY:144CENSUS: 97DATE:
11/14/2025
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Katelyn LeeTIME COMPLETED:
11:40 AM
ALLEGATION(S):
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9
Staff handled child roughly
Staff yelled at child
INVESTIGATION FINDINGS:
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At 9:00am on 11/14/2025, Licensing Program Analyst Matthew Gallo met with Director Katelyn Lee to deliver findings to a complaint investigation into the above allegations. Upon arrival, LPA observed a total census of 97 children consisting of 28 toddlers supervised by 5 staff and 69 preschool children supervsied by 8 staff.

Throughout the course of the investigation, LPA conducted observations, interview, and record review related to the following allegations:
(1) Staff handled child roughly.

It was alleged that staff handled a child in a rough manner. Interviews with staff did not produce consistent or clearly corroborating information to support the allegation, and interviews with parents did not provide additional observations or concerns about staff physically handling children.The child in question was too young to interview, as were the other children in the classroom. Based on the available information, the preponderance of evidence standard is not met; therefore, the allegation is UNSUBSTANTIATED. Report continues on 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Matthew Gallo
LICENSING EVALUATOR SIGNATURE:

DATE: 11/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/14/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 03-CC-20250827100252
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: GODDARD SCHOOL, THE
FACILITY NUMBER: 343624788
VISIT DATE: 11/14/2025
NARRATIVE
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(2) Staff yelled at child

It was alleged that staff yelled at a child. Interviews with staff also did not produce consistent or clearly corroborating information to support this allegation, and interviews with parents also did not provide additional observations or concerns about staff raising their voices inappropriately to children. LPA observed during visits that the staff spoke to children in a measured and controlled voice. Based on the available information, the preponderance of evidence standard is not met; therefore, the allegation is UNSUBSTANTIATED.

No deficiencies were cited during today's visit

Exit interview conducted and report was reviewed with the facility representative, Katelyn Lee. A notice of site visit was provided and must be posted for 30 days. LPA provided appeal rights.
SUPERVISORS NAME: Mai Lor
LICENSING EVALUATOR NAME: Matthew Gallo
LICENSING EVALUATOR SIGNATURE:

DATE: 11/14/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/14/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2