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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343624917
Report Date: 02/25/2026
Date Signed: 02/25/2026 04:16:45 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/12/2026 and conducted by Evaluator Soleil Marx
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20260112101709
FACILITY NAME:MISSION AVENUE PRESCHOOLFACILITY NUMBER:
343624917
ADMINISTRATOR:NICOLE MORAN-ESTRADAFACILITY TYPE:
850
ADDRESS:2433 MISSION AVENUETELEPHONE:
(916) 487-4647
CITY:CARMICHAELSTATE: CAZIP CODE:
95608
CAPACITY:44CENSUS: 30DATE:
02/25/2026
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Nicole Moran-EstradaTIME COMPLETED:
04:45 PM
ALLEGATION(S):
1
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9
Staff left daycare children unattended in front of school for a period of time.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Soleil Marx met with Director, Nicole Moran-Estrada, for the purpose of delivering complaint findings for the above allegation. Throughout the investigation, LPA made observations, reviewed records, and conducted interviews with staff, children, and parent/guardians.Observations made of transporation drop offs did not reveal children being left unattended. Interviews conducted with staff were consistent that children are dropped off to school personnel and never unattended. Staff interview statements revealed that on one at least one occassion, children were dropped to general school personnel instead of to the children's direct teacher, which has sense been corrected after being notified of the schools policy. Interviews conducted with parent/guardians did not disclose concerns regarding supervision or transporatation. Children interviews did not reveal statements that would indicate they were left unattended at school. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the allegations, therefore the allegations are unsubstantiated.
Exit interview conducted, report reviewed with Director, appeal rights provided. Notice of site visit given and must remain be posted for 30 days.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Seychelle De Luca
LICENSING EVALUATOR NAME: Soleil Marx
LICENSING EVALUATOR SIGNATURE:

DATE: 02/25/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/25/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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