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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 343625408
Report Date: 08/20/2024
Date Signed: 08/21/2024 02:03:11 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/28/2024 and conducted by Evaluator Erwina Pascual-Golamco
PUBLIC
COMPLAINT CONTROL NUMBER: 03-CC-20240628124437
FACILITY NAME:GENIUS KIDSFACILITY NUMBER:
343625408
ADMINISTRATOR:VANESSA GARCIAFACILITY TYPE:
860
ADDRESS:2800 LA LOMA DRIVETELEPHONE:
(925) 998-0385
CITY:RANCHO CORDOVASTATE: CAZIP CODE:
95670
CAPACITY:83CENSUS: DATE:
08/20/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Vanessa GarciaTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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9
Staff handle children inappropriately
INVESTIGATION FINDINGS:
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Licensing Program Analyst Erwina Pascual-Golamco (LPA) met with Director, Vanessa Garcia, to deliver findings. Throughout the course of the investigation, LPA toured the facility, observed staff provide care to children, reviewed documentation, and conducted interviews. LPA interviews reveal that staff would redirect children to an appropriate activity, sit and talk to them at eye level, and go over or assess the situation as needed. Parents/Guardians are informed in Brightwheel, a communication platform that the facility uses, if there are any incidents or injuries regarding their children. Interview statements and observation, failed to corroborate the allegation that staff handle children inappropriately. Although the alleged violation may have happened or are valid, the preponderance of evidence standard has not been met to fully prove or disprove that it did or did not occur, therefore, it is UNSUBSTANTIATED.

This report was reviewed with Director, and an exit interview was conducted. Appeal Rights were provided and a Notice of Site Visit (NOS) was provided to Director, who will post it for a period of 30 days for parental review.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Natalie Dunaway
LICENSING EVALUATOR NAME: Erwina Pascual-Golamco
LICENSING EVALUATOR SIGNATURE:

DATE: 08/20/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/20/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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