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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 344500189
Report Date: 07/11/2024
Date Signed: 07/11/2024 10:38:02 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/17/2024 and conducted by Evaluator Jennie Tedlos
COMPLAINT CONTROL NUMBER: 53-CC-20240517135150
FACILITY NAME:ART OF MONTESSORIFACILITY NUMBER:
344500189
ADMINISTRATOR:MENDOZA, CHRISTINEFACILITY TYPE:
850
ADDRESS:8930 SIERRA STREETTELEPHONE:
(916) 686-5800
CITY:ELK GROVESTATE: CAZIP CODE:
95624
CAPACITY:83CENSUS: 34DATE:
07/11/2024
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Christine MendozaTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff member did not provide a comfortable environment for daycare children.
INVESTIGATION FINDINGS:
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On 07/11/24, Licensing Program Analysts (LPAs) Jennie Tedlos and Erwin Tjhia conducted an unannounced field visit to deliver the findings for the above allegations. LPA arrived at the facility and was met by Director Christine Mendoza (D1). LPA disclosed the purpose of the inspection and was granted entrance into the facility. Throughout the course of the investigation, LPA conducted physical plant inspections, on-site observations, and interviews. LPA conducted a file review and collected documentation pertaining to the allegations.
It was alleged that a Staff member did not provide a comfortable environment for daycare children. There was concern that a staff member (Staff 2) yelled at children in care. There was second concern that Staff 2 was observing the behaviors of specific children in care. Interviews with staff and parents revealed that Staff 2 has yelled at children in care on multiple occasions, causing the children to be visibly uncomfortable or upset. Interviews also revealed that children are often modeling or acting out this behavior. Interviews with staff have revealed that Staff 2 has been observing behaviors of specific children in care while not acknowledging other children’s similar behaviors in care.
Report continues on 9099-C...
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Jennie Tedlos
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 53-CC-20240517135150
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: ART OF MONTESSORI
FACILITY NUMBER: 344500189
VISIT DATE: 07/11/2024
NARRATIVE
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Based on interviews and file reviews conducted the preponderance of evidence standard has been met. The above allegation is found to be SUBSTANTIATED. A Type-A Deficiency is cited on a subsequent 9099-D page.

Exit interview was conducted. A notice of site visit was provided and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Jennie Tedlos
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 53-CC-20240517135150
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO S. CC RO, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

FACILITY NAME: ART OF MONTESSORI
FACILITY NUMBER: 344500189
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/11/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type A
07/12/2024
Section Cited
CCR
101223(a)(2)
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101223 Personal Rights (a)The licensee shall ensure that each child is accorded the following personal rights:… (2) To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
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Facility will conduct a personal rights training to all staff, which will include appropriate strategies on how to address children’s behaviors. Facility will send LPA staff signatures showing their attendance.
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This regulation was not met as evidenced by:
Interviews revealed that Staff 2 has yelled at children in care and has observed only specific children in care. This poses an immediate health, safety, or personal rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Karyn Guerra
LICENSING EVALUATOR NAME: Jennie Tedlos
LICENSING EVALUATOR SIGNATURE:

DATE: 07/11/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/11/2024
LIC9099 (FAS) - (06/04)
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