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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 344500596
Report Date: 06/15/2023
Date Signed: 06/15/2023 12:43:23 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/25/2023 and conducted by Evaluator Nola Maestas
PUBLIC
COMPLAINT CONTROL NUMBER: 53-CC-20230525134413
FACILITY NAME:HAPPY TRAILS LEARNING CENTERFACILITY NUMBER:
344500596
ADMINISTRATOR:DEBORAH OCHOAFACILITY TYPE:
850
ADDRESS:600 A STREETTELEPHONE:
(916) 583-4422
CITY:GALTSTATE: CAZIP CODE:
95632
CAPACITY:55CENSUS: 17DATE:
06/15/2023
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:TIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Day care child sustained an injury due to lack of staff supervision.
INVESTIGATION FINDINGS:
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On 06/15/2023, Licensing Program Analyst Katy Maestas (LPA) conducted an unannounced field visit to deliver the findings for the above allegation. LPA arrived at the facility and was met by Assistant Director Elizabeth Sandoval (D1). LPA disclosed the purpose of the inspection and was granted entrance into the facility.

Throughout the course of the investigation, LPA conducted a facility file review, physical plant inspections, on-site observations, and interviews. LPA reviewed and collected documentation pertaining to the allegation. It was alleged that a lack of supervision resulted in a child receiving injuries. Interviews and documentation reveal that a daycare child slipped and fell, resulting in an injury. The child in care has received injuries while at the facility; nonetheless, the injuries did not occur due to a lack of supervision. The facility was operating within ratio at the time of the reported injuries. Witness interviews reveal circumstances that do not support a lack of supervision.
CONTINUED ON 9099-C
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jeanne Smith
LICENSING EVALUATOR NAME: Nola Maestas
LICENSING EVALUATOR SIGNATURE:

DATE: 06/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/15/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 53-CC-20230525134413
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO SOUTH, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: HAPPY TRAILS LEARNING CENTER
FACILITY NUMBER: 344500596
VISIT DATE: 06/15/2023
NARRATIVE
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Based on interviews, observations, documentation, and other information gathered, there was not a preponderance of evidence to prove or negate the allegation, therefore the allegation is UNSUBSTANTIATED. An exit interview was conducted with D1, and the report was reviewed. LPA provided D1 with Licensee Appeal Rights. A Notice of Site Visit was posted by LPA and shall remain posted for 30 days. Failure to comply with posting requirements will result in an immediate civil penalty of $100.
SUPERVISORS NAME: Jeanne Smith
LICENSING EVALUATOR NAME: Nola Maestas
LICENSING EVALUATOR SIGNATURE:

DATE: 06/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/15/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2