345002881-4-23-2026-59-AS-TORZ-DTNSED-20260501134835

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 345002881
Report Date: 04/22/2026
Date Signed: 04/23/2026 08:18:07 AM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/09/2026 and conducted by Evaluator Kevin Mknelly

PUBLIC

COMPLAINT CONTROL NUMBER: 59-AS-20260309133210

FACILITY NAME:	CARE HORIZONS ASSISTED LIVING, LLC		FACILITY NUMBER:	345002881
ADMINISTRATOR:	IORDACHE-STIR, ADRIANA		FACILITY TYPE:	740
ADDRESS:	6630 CARE LANE		TELEPHONE:	(916) 205-2273
CITY:	CARMICHAEL	STATE: CA	ZIP CODE:	95608
CAPACITY:	6	CENSUS: 5	DATE:	04/22/2026
		UNANNOUNCED	TIME BEGAN:	03:30 PM
MET WITH:	Adriana Iordach-Stir		TIME COMPLETED:	05:55 PM

ALLEGATION(S):

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Staff lock resident in their room for extended periods of time while in care.
Staff do not provide adequate care and supervision to resident in care.

INVESTIGATION FINDINGS:

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On 4/22/26 , Licensing Program Analyst (LPA) Kevin Mknelly LPA Mknelly arrived and met with Administrator to deliver investigation findings.
LPA reviewed resident records, and conducted interviews.
LPA finds that facility met Tittle 22 requirements.
Three of 5 residents present were observed to have care needs met. 2 residents are in hospital.
LPA intended to interview R1. R1 has voluntarily moved to a private residence.
LPA spoke by phone with a housing navigator for R1. R1's location and contact could not be disclosed. Navigator, however, provided information of R1's status and that allegations were fabricated in order to be removed from the home. Navigator expressed utmost praise for the care R1 received at the home.
This agency has investigated the above complaint allegations. We have found that the complaint is UNFOUNDED, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint.
Report reviewed with Admin. Due to computer issue, report sent by email for signature.

Unfounded

Estimated Days of Completion:

SUPERVISORS NAME: Troy Ordonez
LICENSING EVALUATOR NAME: Kevin Mknelly
LICENSING EVALUATOR SIGNATURE:	DATE: 04/22/2026

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2026

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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