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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 345920019
Report Date: 01/15/2026
Date Signed: 01/15/2026 09:26:53 AM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/05/2025 and conducted by Evaluator Cheyenne Ratajczak
COMPLAINT CONTROL NUMBER: 59-AS-20250905132452
FACILITY NAME:ARJAN CARE HOMEFACILITY NUMBER:
345920019
ADMINISTRATOR:BHANDAL, SARVEJEETFACILITY TYPE:
740
ADDRESS:9320 PALMERSON DRIVETELEPHONE:
(916) 494-1481
CITY:ANTELOPESTATE: CAZIP CODE:
95843
CAPACITY:6CENSUS: 6DATE:
01/15/2026
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Gurleen Bhandal TIME COMPLETED:
09:35 AM
ALLEGATION(S):
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Staff financially abused resident in care
INVESTIGATION FINDINGS:
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On 01/15/2026, Licensing Program Analyst (LPA) Cheyenne Ratajczak arrived at the facility unannounced to deliver final findings to a complaint Community Care Licensing (CCL) received on 09/05/2025. LPA met with Staff Gurleen Bhandal and explained the purpose of the visit.

During the course of the investigation, the Department conducted interviews and walk through of the facility.

Please continue to LIC9099C…
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Laura Munoz
LICENSING EVALUATOR NAME: Cheyenne Ratajczak
LICENSING EVALUATOR SIGNATURE:

DATE: 01/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 59-AS-20250905132452
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
FACILITY NAME: ARJAN CARE HOME
FACILITY NUMBER: 345920019
VISIT DATE: 01/15/2026
NARRATIVE
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Allegation: Staff financially abused resident in care- Unfounded  
Facility Staff had assisted Resident #1 (R1) to the bank on 09/02/2025. R1 told staff they needed to pull out money to pay bills. R1 had asked Staff #1 (S1) the day prior to help write out bills and the amounts due. R1 is unable to leave the facility unassisted and has no Responsible Party, which led staff to assisting R1 at the bank. During R1s visit to the bank, no money was taken out of their accounts. Interviews with facility Administrator revealed that R1 has had a change in condition and facility is working on starting the process for R1 to be in a conservatorship through the state.  

Based on information obtained through interviews, the Department finds the allegation to be UNFOUNDED,meaning that the allegation was false, could not have happened and/or is without a reasonable basis.   

Exit interview conducted and a copy of the report was left at the facility.   
SUPERVISORS NAME: Laura Munoz
LICENSING EVALUATOR NAME: Cheyenne Ratajczak
LICENSING EVALUATOR SIGNATURE:

DATE: 01/15/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/15/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2