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25 | Licensing Program Analyst (LPA) Cassie Yang arrived unannounced to open a complaint the Department received. LPA met with Licensee and explained the purpose of the visit.
When conducting the exit interview at approximately 1:15 PM, LPA and Licensee were interrupted by residents in care. R1 was sitting on the couch near the dining room, when became agitated. Licensee then gave R1 an apple to eat which R1 then mumbled words to Licensee and threw the apple onto the floor towards Licensee. Caregiver attempted to redirect R1 and gave R1 the apple again. LPA observed R1 throwing the apple again, breaking apart onto the floor. R1 then walked into the kitchen forcing cabinets and drawers to open. When Licensee attempted to redirect R1, R1 then punched the wall and informed Licensee to stay away.
In midst of R1's behavior, R2 was in the common area watching television. LPA observed R2 yelling at staff to change the channel. When dismissed, R2 became upset and walked towards the front door attempting to escape. LPA observed R2 shouting profanity and refusing to stay at the facility. Once R2 saw R1 was having behavioral issues, R2 walked to the dinning room to observe.
At this time when LPA, Licensee, S1, R1 and R2 were all present in the dining room, R1 walked around the table and hit Licensee with a closed fist. Due to safety precaution, LPA gathered her belongings and informed Licensee LPA will be in the car until the situation is handled. LPA advised Licensee to contact 911 as R1 is not on baseline. Licensee stated R1 is on hospice and she did not know if R1 can go to the hospital. LPA again informed Licensee that 911 should be contacted immediately for the health and safety of other residents in care as R1 should be evaluated.
LPA then vacated the facility to notify Licensing Program Manager of the following.
Please continue on LIC 809-C |