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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 345920115
Report Date: 03/02/2026
Date Signed: 03/02/2026 02:13:08 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/22/2026 and conducted by Evaluator Talwinder Bains
COMPLAINT CONTROL NUMBER: 59-AS-20260122102416
FACILITY NAME:STONERIDGE CARE HOMEFACILITY NUMBER:
345920115
ADMINISTRATOR:MUBEEZI, VIOLETFACILITY TYPE:
740
ADDRESS:7551 STONERIDGE WAYTELEPHONE:
(916) 745-4659
CITY:CITRUS HEIGHTSSTATE: CAZIP CODE:
95621
CAPACITY:6CENSUS: 5DATE:
03/02/2026
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Violet MubeeziTIME COMPLETED:
02:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Staff handled resident in a rough manner.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Talwinder Bains arrived at the facility unannounced on 3/2/26 to deliver complaint findings for above allegations. LPA met with Administrator,Violet Mubeezi and explained the purpose of the visit.

During investigation, department interviewed three (3) residents and two (2) staff to investigate this allegation. Based on interviews that was conducted with residents, residents stated that they did not witness staff handling residents in rough manner and they were satisfied with staff's care at the facility. Staff interviewed stated that they have not observe other staff being rough with residents in any manner. Staff interviews indicated that staff treat all residents with respect and dignity and work at facility in a professional manner. Furthermore, department did not observe any kind of bruising, body marks or any other injury related to staff being rough with residents in facility’s records and documentation. Based on gathered information, this allegation was found to be UNFOUNDED.

A finding that the allegations are Unfounded means that the allegations are false, could not have happened, and/or is without a reasonable basis. Exit interview conducted. A copy of this report has been provided to facility.
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Laura Munoz
LICENSING EVALUATOR NAME: Talwinder Bains
LICENSING EVALUATOR SIGNATURE:

DATE: 03/02/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/02/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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