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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 345920229
Report Date: 04/02/2025
Date Signed: 04/02/2025 04:50:06 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SACRAMENTO NORTH ASC, 9835 GOETHE ROAD, SUITE 100
SACRAMENTO, CA 95827
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/26/2025 and conducted by Evaluator Sabrina Calzada
PUBLIC
COMPLAINT CONTROL NUMBER: 59-AS-20250326110712
FACILITY NAME:ANGEL TOUCH MEMORY CARE LLCFACILITY NUMBER:
345920229
ADMINISTRATOR:ANDREASYAN, CHRISTINAFACILITY TYPE:
740
ADDRESS:7765 COTTINGHAM WAYTELEPHONE:
(916) 796-3621
CITY:CIRTUS HEIGHTSSTATE: CAZIP CODE:
95610
CAPACITY:6CENSUS: 0DATE:
04/02/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Arman Saakian, Maintenance Staff TIME COMPLETED:
11:00 AM
ALLEGATION(S):
1
2
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9
Licensee did not ensure that emergency exiting plans were posted.
INVESTIGATION FINDINGS:
1
2
3
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5
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9
10
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13
Licensing Program Analyst Licensee (LPA) Sabrina Calzada arrived unannounced to open a complaint. After knocking/ringing at the door for several minutes, LPA contacted the Administrator, Christina, and stated the reason for today's inspection. The Administrator confirmed there are currently (0) residents and they are still in the process of obtaining residents to open. LPA discussed the allegation with the Administrator, who stated the Emergency Exit Plan is posted on the board in the kitchen, as it was at the Pre-Licensing inspection. The Administrator stated she would have another individual meet LPA as she was not nearby and gave authorization for Arman Saakian, Maintenance staff, to sign today's report. Arman arrived at approximately 10:35 am. LPA observed a large emergency exit map posted on the board near the kitchen. and confirmed this is the only one posted. LPA suggested that additional exit maps be posted near each of the (3) emergency exits and an "Exit" sign be placed above each of those doors for easy identification.

Based on information obtained, LPA finds the allegation to be UNFOUNDED- meaning that the allegation was false, could not have happened and/or is without reasonable basis. We have therefore dismissed the complaint. Exit interview. Copy of report was emailed later during the day due to technical issues.
Unfounded
Estimated Days of Completion:
SUPERVISORS NAME: Maribeth Senty
LICENSING EVALUATOR NAME: Sabrina Calzada
LICENSING EVALUATOR SIGNATURE:

DATE: 04/02/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/02/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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